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CABI Book Chapter Info
Cover for Toolkit: managing relationship marketing with sacred and secular consumers.

Through customer relationship management modelling, this chapter explores options for, and barriers to, the creation of a repository of information to support a variety of key stakeholders including the tourism sector and the clergy, who wish to demonstrate, maintain and develop religious and...

Author(s)
Wiltshier, P.; Griffiths, M.; Clarke, A.
ISBN
2019 CABI (H ISBN 9781786393197)
Type
Book chapter
CABI Book Chapter Info
Cover for Strategic project Manresa 2022: using religious tourism as a keystone for the revitalization of a non-touristic and non-religious city.

This chapter relates the use of religious tourism to revitalize Manresa in Spain. It tries to answer the question of how it has been possible, on the basis of a historic religious event, to build and manage a strategic project for the economic, social and cultural revitalization of Manresa, a city...

Author(s)
Canal, R.; Holgado, E.; Puyol, S.
ISBN
2019 CABI (H ISBN 9781786393197)
Type
Book chapter
CABI Book Chapter Info
Cover for The impact of development of religious tourism on the host community - a case study of Mount E'mei in China.

This chapter discusses the relationship between religions and tourism, local stakeholders' perceptions of tourism, and the factors that influence those views. A case study of the different perceived impacts (economic, social, cultural, and environmental) of the development of Buddhism-related...

Author(s)
Hu XinLei; Huang Rong
ISBN
2019 CABI (H ISBN 9781786393197)
Type
Book chapter
CABI Book Chapter Info
Cover for Implications for managed visitor experiences at Muktinath Temple (Chumig Gyatsa) in Nepal: a netnography.

This chapter presents the case of Muktinath Temple in Nepal and the use of user-generated content as a management tool. It aims to (i) see the extent to which the use of TripAdvisor is feasible in gaining an indication of visitors' experiences when visiting a sacred site; (ii) gain insight into the ...

Author(s)
Jong, M. de; Grit, A.
ISBN
2019 CABI (H ISBN 9781786393197)
Type
Book chapter
CABI Book Chapter Info
Cover for Managing cultural shift within religious sites in UK and the role of the performing and visual arts as transforming the experiences of visitors.

This chapter considers the changing status of religious sites in the UK and the role of both visual and performing arts in relation to the experience of visitors at religious sites. Consideration is given to the concept of culture, and cultural production and consumption as significant elements of...

Author(s)
Morpeth, N. D.
ISBN
2019 CABI (H ISBN 9781786393197)
Type
Book chapter
CABI Book Chapter Info
Cover for Analysis of territorial development and management practices along the way of St James in Galicia (Spain).

This chapter presents an empirical analysis of the territorial, economic and social impacts of management tools adopted for the tourist development of the Way of St James pilgrimage route. The benefits and inconveniences of such practices are evaluated, highlighting the best practice of the Way,...

Author(s)
Lopez, L.; Santos, X. M.
ISBN
2019 CABI (H ISBN 9781786393197)
Type
Book chapter
CABI Book Chapter Info
Cover for Issues and approaches in managing visitors to pagan sacred sites.

This chapter addresses issues relating to so-called 'pagan' sacred sites and their use for promotion as places for leisure and tourism. The chapter examines how 'pagan' associations might be harnessed to better safeguard a precious and irreplaceable heritage and with respect to a wide 'church' of...

Author(s)
Rotherham, I. D.
ISBN
2019 CABI (H ISBN 9781786393197)
Type
Book chapter
CABI Book Chapter Info
Cover for Tackling the problems of deficient data when planning for religious tourism management.

This chapter stresses the importance of available, relevant and up-to-date data for effectively planning for religious tourism, for the advancement of tourism knowledge and for the enhancement of visitor experiences (pre and post visit). The chapter highlights Italy, Saudi Arabia and Israel as...

Author(s)
Enongene, V.; Griffin, K.
ISBN
2019 CABI (H ISBN 9781786393197)
Type
Book chapter
CABI Book Chapter Info
Cover for Best practice and sacred site management: the case of Temple Square in Salt Lake City, Utah.

The purpose of this chapter is to highlight best management practice related to the ways in which leaders of The Church of Jesus Christ of Latter-day Saints deal with the people who visit the Church headquarters, locally referred to as the 'Church Campus', in Salt Lake City, Utah. Before discussing ...

Author(s)
Olsen, D. H.
ISBN
2019 CABI (H ISBN 9781786393197)
Type
Book chapter
CABI Book Chapter Info
Cover for Managing visitors at sacred sites: the case of Montserrat.

This chapter analyses how sacred sites manage tourism, specifically analysing Montserrat Monastery, a religious site in Spain where differing managerial institutions and visitor types merge. This case study analyses (i) the institutions and entities that coexist in Montserrat and how they...

Author(s)
Aulet, S.; Altayó, J.; Vidal-Casellas, D.
ISBN
2019 CABI (H ISBN 9781786393197)
Type
Book chapter

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