The objective of this study is to gain a better understanding of how hotel management perceives the role of the hotel room from the customers' perspective and what role the room plays as regards the hotel management business. Previous research has focused on the hotel's location, the attributes of...

In recent years, there has been an increasing number of studies on intervention strategies based on the nudge theory in relation to green hotel consumption. Previous studies have mainly discussed the impact of social norms, the framing effect, and commitment on green hotel consumption. However,...

Since the 1990s, online travel agencies(OTAs) have rapidly gained a significant share of the global travel distribution market and made the hotel industry's channel relationship increasingly complex. The relationship between hotels and OTAs and how it changes have far-reaching implications for the...

Governmental attention towards the high-quality development of the Yellow River basin has brought new development opportunities for the hotel industry. This study aims to reveal the spatial-temporal evolution patterns and influencing factors of hotels in the Yellow River Basin from 2012 to 2022,...

This study examined how service quality by institutes of hospitality management (IHM) in India affected hotel recruiters' behavioral intentions of returning to campus for sustained recruitment activities. It further examined the underlying mechanisms of service value perceived by hotel recruiters,...

Commercial real estate (CRE) investment involves risk, and hotels are perceived as the riskiest CRE assets because of the high turnover of guest room occupants and are the most operation-intensive of all types of CRE properties. Furthermore, that risk may vary significantly across types of hotels...

Purpose: Using a video revealing unhygienic practices in Chinese five-star hotels as the case study, this study aims to understand the impact of service failure online exposure on hotel revenue performance in terms of seriousness, magnitude and duration, as well as to identify the ...

In this article, we study the influence of the room properties, hotel amenities, hotel location, and, more importantly, the characteristics of hotels in the surrounding area on the prices of hotel rooms. The effects of different determinants are estimated using the hedonic price model for a...

This paper examines the impact of most-favored-nation (MFN) clauses on retail prices, taking advantage of two natural experiments that changed vertical contracting between hotels and major digital platforms. First, a broad EU intervention narrowed the breadth of obligations under price-parity...

Hotels are generally perceived as the riskiest type of commercial real estate (CRE) investment because hotel "leases" have relatively high turnover. Existing literature regarding CRE investment risk and return lacks investigation of hotels at the unit level-which is the level of analysis undertaken ...