This paper examines the rationale of the 1996 Summer Olympics bid of Atlanta and provides a retrospective analysis of the short- and long-term impacts of the Olympic Games. Olympics provided a means to facilitate the primacy of downtown Atlanta and this new strategy was partially successful mainly...

The fundamental purpose of this exploratory study is to understand and analyze the leadership styles of customer representatives in call centers of online travel agencies (OTAs) through content analysis. The sample consists of 895 customer responses about the services of these online agencies. The...

One of the significant service sectors, tourism sector has a prominent effect on the economic, social and cultural development of countries. Cappadocia region is one of the most important tourist attractions located in Turkey. Many a tourist visits the region each year, due to which the quality of...

Considering the changes in the demands and needs of tourism community, sustainability is the most significant and essential guide who leads to diverse changes worldwide. Mindful of environmental, economic, cultural, and social changes worldwide, tourism community is a concept and also a fact that...

This paper aims to analyze the process of perceiving a problem and the generation of proposals to be implemented by members of the Municipal Tourism Council (COMTUR) of Juiz de For a in Minas Gerais/Brazil from 2011 to 2015. The theoretical lenses are based on public management and tourism,...

This research aims to identify the gaps between customer expectation and customer perception on service quality of the hotel industry in Bangladesh based on five dimensions of service quality, namely "reliability, responsiveness, assurance, empathy, and tangibles". This study surveyed 300...

The cash flow of a company is a key element for the firm value. The firm value of a company is depending largely on the ability to generate cash flows. In other words, a company's firm value is calculated by using cash flows. Financial performance analysis helps companies in effective...

This study aims to determine the effect of tourists' experiences on the change in the image of Cappadocia and the intention of suggesting it to others by the impact of experiences of tourists participating in hot air balloon tours in Cappadocia region. Study universe consists of local and foreign...

Tourism success is an important parameter of regional development. The way a society perceives tourism and existing issues and the rate of participation in political decisions are also important factors, particularly for developing regions. In this sense, the perspective of the locals provides a...

The aim of this study is to examine the phenomenon of vandalism with in the scope of tourism, to reveal the vandal event soccurring in Nevşehir Province with pictures and interview sand to develop solutions for its prevention. Within the scope of the study, literature review conducted by the...