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CABI Book Chapter Info
Cover for Operations management in tourism.

This chapter provides an overview of operations management within a tourism context and demonstrates the importance of operational management techniques in the delivery of the entire visitor experience. A wide range of concepts are discussed, including: human resources; facilities management;...

Author(s)
Robinson, P.; Lück, M.; Smith, S.
ISBN
2013 CABI (H ISBN 9781780642970)
Type
Book chapter