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Alpine tourism destinations must be prepared for environmental hazards such as avalanche disasters. The maintenance of safety and security, and thus the management of crises have become a major issue in Alpine winter resorts. After a short literature review of crisis management models applicable...

Peters, M.; Pikkemaat, B.
Haworth Hospitality Press, Binghamton, USA
Journal of Travel & Tourism Marketing, 2005, 19, 2/3, pp 9-20