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This chapter provides definitions of crisis and crisis management and discusses the theoretical foundations of crisis management in tourism. Strategic management insights are intertwined with crisis management, and crisis management research in tourism is explored.

Jiang YaWei; Scott, N.; Ritchie, B. W.
2018 CAB International (H ISBN 9781786390240)
CAB International, Wallingford, UK
Strategic management in tourism, 2018, Ed.3, pp 264-278
Full TextCABI Book Chapter Info
Cover for Factors influencing crisis management in tourism destinations.

This chapter is concerned with how socio-cultural and organizational concepts may help in better understanding the crisis management process in tourism destinations. It is envisaged that this understanding will be beneficial to governments and organizations by broadening their perspective about the ...

Campiranon, K.; Scott, N.
2007 CABI (H ISBN 9781845930479)
Book chapter