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Leisure Tourism

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Abstract

Travel-related risk perceptions have become more widespread in recent years due to the increased frequency and intensity of incidents, as well as heightened awareness of risk due to the 24-hour news cycle and constant connection through technology. With growing concern surrounding traveling to...

Author(s)
Pennington-Gray, L.; Schroeder, A.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Journal of Destination Marketing & Management, 2018, 9, pp 381-383
Full TextCABI Book Chapter Info
Cover for The development of a transnational tourism risk, crisis and recovery management network.

This chapter outlines the development of a transnational tourism risk, crisis and recovery management network, using a case study of the Pacific Asia Travel Association (PATA)'s Rapid Response Taskforce (PRRT). The core paradigm in preparing contingency measures and crisis response necessarily...

Author(s)
Beirman, D.
ISBN
2015 CABI (H ISBN 9781780643250)
Type
Book chapter
Full TextCABI Book Chapter Info
Cover for For better or worse: consumer perceptions of factors impacting company crisis outcome.

This chapter investigates crises that originate at the organization or enterprise level and impact travel and tourism operators. In particular, it focuses upon the perspectives provided by consumers of tourism services. Results are presented from a series of focus group interviews that...

Author(s)
McDonald, L. M.; Sparks, B.; Glendon, I.
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter
Abstract

The paper examines the causes, characteristics and consequences of a travel and tourism industry crisis. A case study methodology is employed and the focus is on the civil aviation sector of the UK and events there in the summer of 2006 when an alleged terrorist plot disrupted airline services....

Author(s)
Henderson, J. C.
Publisher
Palgrave MacMillan, Basingstoke, UK
Citation
Tourism and Hospitality Research, 2008, 8, 2, pp 125-136
Full TextCABI Book Chapter Info
Cover for Taiwan's 921 earthquake, crisis management and research on no-escape natural disaster.

This chapter reviews trip decision theory and research in relation to the Taiwan earthquake of 21 September 1999 (referred to as 921), and then considers the present growth of tourism in Nantou (the area where most of the serious damage from the earthquake occurred) and what it shows about the...

Author(s)
Huan TzungCheng
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter
Abstract

The tourism industry is prone to crisis and disaster which must be planned for and managed. The paper analyses the early reactions of Singapore Airlines to the crisis caused by the first fatal crash in the history of the main company within the context of crisis management theory. The accident is...

Author(s)
Henderson, J. C.
Publisher
Pergamon Press, Oxford, UK
Citation
Tourism Management, 2003, 24, 3, pp 279-287
Abstract

This chapter first discusses theoretically the construct of risk in travel behaviour and assesses the role of travel information in mitigating risk perception. It then critically evaluates how and to what extent security information as a risk management tool is used or misused by the major travel...

Author(s)
Mansfeld, Y.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Tourism, security and safety: from theory to practice, 2006, pp 271-290
Abstract

This paper chronicles and analyses the reactions of the Japanese tourist industry and tourists towards one of the major crises affecting world tourism during 2003, the severe acute respiratory syndrome (SARS) epidemic. Secondary sources are used to build up a picture of the impact of the SARS event ...

Author(s)
Cooper, M.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Journal of Travel & Tourism Marketing, 2005, 19, 2/3, pp 117-131
Abstract

On 11 September 2001 (9/11) the North American tourism environment changed dramatically as a result of the terrorist events that occurred in New York and Washington D.C. As Canadians watched the events of 9/11 unfold south of the border, the shift in their travel patterns was almost immediate....

Author(s)
Smith, W. W.; Carmichael, B. A.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Journal of Travel & Tourism Marketing, 2005, 19, 2/3, pp 61-76
Full TextCABI Book Chapter Info
Cover for 'Crises' that scare tourists: investigating tourists' travel-related concerns.

This chapter reports on the results of two empirical studies that aimed at eliciting currently perceived risks from the tourist marketplace, and investigates the differences in statements of concerns with respect to different tourism settings. One study was conducted among undergraduate students...

Author(s)
Dolnicar, S.
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter

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