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Full TextCABI Book Chapter Info
Cover for Collaborative communication networks: an application in Indonesia.

This chapter argues that because tourism comprises multiple stakeholders, it is critical that crisis management for the tourism industry is integrated with other organizations, government departments, emergency personnel, media and other stakeholders. After providing a discussion of potential...

Author(s)
Pennington-Gray, L.; Cahyanto, I.; Schroeder, A.; Kesper, A.
ISBN
2015 CABI (H ISBN 9781780643250)
Type
Book chapter
Abstract

This special issue contains selected papers from the 1st international conference on safety and crisis management in the construction, tourism, and small and medium-sized enterprise (SME) sectors. Topics covered include: safety culture in the construction, tourism and SME sectors; fire safety...

Author(s)
Boustras, G.; Boukas, N.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Safety Science , 2013, 52, pp 1-99
Abstract

This study describes tourists' perceptions toward the importance of safety measures across tourists who stay at different types of accommodation; compares the pre and post analysis of such safety measures during normal time and six months after the disaster and identify safety measures that...

Author(s)
Rittichainuwat, B. N.
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
Tourism Management, 2013, 34, pp 112-121
CABI Book Chapter Info
Cover for Operations management in tourism.

This chapter provides an overview of operations management within a tourism context and demonstrates the importance of operational management techniques in the delivery of the entire visitor experience. A wide range of concepts are discussed, including: human resources; facilities management;...

Author(s)
Robinson, P.; Lück, M.; Smith, S.
ISBN
2013 CABI (H ISBN 9781780642970)
Type
Book chapter
Abstract

The potential impacts that might affect tourism have increased in recent years. A crisis is any unexpected event that affects traveler confidence in a destination and affects the ability to keep on operating. Safe and security is increasingly relevant in choosing to visit a destination and it has...

Author(s)
Álvarez de la Torre, J.; Rodríguez-Toubes Muñiz, D.
Publisher
Universidad de Málaga, Malaga, Spain
Citation
Turismo y Desarrollo: Revista de Investigación en Turisme y Desarrollo Local, 2013, 6, 14, pp unpaginated
Abstract

This book brings together the work of worldwide experts in the field of tourism, security and safety to discuss prevention measures and crisis management options relevant to tourism. Divided into four sections, the book addresses issues concerning: (i) tourism, terrorism and civil unrest; (ii)...

Author(s)
Mansfeld, Y.; Pizam, A.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Tourism, security and safety: from theory to practice, 2006, pp xiv + 361 pp.
Full TextCABI Book Chapter Info
Cover for Crisis in Bali: lessons in tourism recovery.

This chapter presents a theoretical perspective on tourism and crisis management and then discusses Bali's experience with a terrorism-induced tourism crisis, as well as the communication management, security concerns, and marketing and recovery initiatives that followed. Although not all...

Author(s)
Gurtner, Y. K.
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter
Abstract

Alpine tourism destinations must be prepared for environmental hazards such as avalanche disasters. The maintenance of safety and security, and thus the management of crises have become a major issue in Alpine winter resorts. After a short literature review of crisis management models applicable...

Author(s)
Peters, M.; Pikkemaat, B.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Journal of Travel & Tourism Marketing, 2005, 19, 2/3, pp 9-20
Full TextCABI Book Info
Cover for Destination marketing and management: theories and applications.

This book offers a comprehensive understanding of the concept and scope of the tourism industry in general and of destination marketing and management in particular. Taking an integrated and comprehensive approach, it focuses on both the macro and micro aspects of destination marketing and...

Author(s)
Wang, Y.; Pizam, A.
ISBN
2011 CABI (H ISBN 9781845937621)
Type
Book
Abstract

This chapter describes the unfolding of the crisis that occurred in Toronto, Canada, as a result of the SARS epidemic, and analyses the influence that the media had on public perception of the gravity of the event. It is suggested that the Canadian media has been somewhat responsible for arousing...

Author(s)
Wall, G.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Tourism, security and safety: from theory to practice, 2006, pp 143-152

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