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Abstract

Travel-related risk perceptions have become more widespread in recent years due to the increased frequency and intensity of incidents, as well as heightened awareness of risk due to the 24-hour news cycle and constant connection through technology. With growing concern surrounding traveling to...

Author(s)
Pennington-Gray, L.; Schroeder, A.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Journal of Destination Marketing & Management, 2018, 9, pp 381-383
Abstract

This article focuses on the need to develop a comprehensive research agenda for crisis management and market recovery in tourism. A review of the literature on research into risk, crisis and disaster management indicates that research has emerged on an ad hoc basis. Analysis of a database of over...

Author(s)
Carlsen, J. C.; Liburd, J. J.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Journal of Travel & Tourism Marketing, 2007, 23, 2/4, pp 265-276
Full TextCABI Book Chapter Info
Cover for The development of a transnational tourism risk, crisis and recovery management network.

This chapter outlines the development of a transnational tourism risk, crisis and recovery management network, using a case study of the Pacific Asia Travel Association (PATA)'s Rapid Response Taskforce (PRRT). The core paradigm in preparing contingency measures and crisis response necessarily...

Author(s)
Beirman, D.
ISBN
2015 CABI (H ISBN 9781780643250)
Type
Book chapter
Full TextCABI Book Chapter Info
Cover for Crisis management and tourism organizations: a comparative study in the European Alps.

This chapter focuses on crises and disasters in the European alpine tourism industry and the new requirements for the management of potential crises and disasters (including natural disasters). Results are presented from a questionnaire survey of tourism organizations (n=121) in the Tyrol and Alto...

Author(s)
Pechlaner, H.; Abfalter, D.; Raich, F.; Dreyer, A.
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter
Abstract

The role of social media in crisis communications is an embryonic area of research in tourism, thus the purpose of this study was to examine drivers of social media use during crises. An online survey of 2,416 tourists from Australia, Brazil, China, India, and Korea was conducted. Hierarchical...

Author(s)
Schroeder, A.; Pennington-Gray, L.; Donohoe, H.; Kiousis, S.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2013, 30, 1/2, pp 126-143
Abstract

Global awareness of natural calamities increased after the destructive Indian Ocean tsunami of December 2004, largely because many foreigners lost their lives, especially in Thailand. This paper explores how best to communicate the seismic risk posed by different travel destinations to crisis...

Author(s)
Mäntyniemi, P.
Publisher
Wiley-Blackwell, Oxford, UK
Citation
Disasters, 2012, 36, 3, pp 465-476
Abstract

This paper presents an overview of the general trends in tourism crises events of the last two decades, assesses the impacts of major man-made crises on the industry, and argues for the importance of crisis management in tourism management. The paper also discusses the complex issue of crisis...

Author(s)
Santana, G.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Journal of Travel & Tourism Marketing, 2003, 15, 4, pp 299-321
Abstract

This chapter describes the unfolding of the crisis that occurred in Toronto, Canada, as a result of the SARS epidemic, and analyses the influence that the media had on public perception of the gravity of the event. It is suggested that the Canadian media has been somewhat responsible for arousing...

Author(s)
Wall, G.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Tourism, security and safety: from theory to practice, 2006, pp 143-152
Abstract

This chapter first discusses theoretically the construct of risk in travel behaviour and assesses the role of travel information in mitigating risk perception. It then critically evaluates how and to what extent security information as a risk management tool is used or misused by the major travel...

Author(s)
Mansfeld, Y.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Tourism, security and safety: from theory to practice, 2006, pp 271-290
Abstract

The 12 articles in this special issue were presented at the Business Enterprises for Sustainable Travel (BEST) Educators Network Think Tank V on the theme of "Managing risk and crisis for sustainable tourism", held at the University of West Indies in Kingston, Jamaica, on 16-19 June 2005. Topics...

Author(s)
Dwyer, L.; Sheldon, P. J.
Publisher
Cognizant Communication Corporation, Elmsford, USA
Citation
Tourism Review International, 2006, 10, 1/2, pp 130 pp.

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