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Abstract

This chapter provides definitions of crisis and crisis management and discusses the theoretical foundations of crisis management in tourism. Strategic management insights are intertwined with crisis management, and crisis management research in tourism is explored.

Author(s)
Jiang YaWei; Scott, N.; Ritchie, B. W.
ISBN
2018 CAB International (H ISBN 9781786390240)
Publisher
CAB International, Wallingford, UK
Citation
Strategic management in tourism, 2018, Ed.3, pp 264-278
Full TextCABI Book Chapter Info
Cover for Managing health-related crises in the cruise industry.

This chapter provides a comprehensive analysis of health-related crises within the cruise industry and offers empirical recommendations for both practitioners and scholars. This chapter is divided into 3 parts: the first part briefly reviews the relevant concepts and definitions, the second part...

Author(s)
Liu BingJie; Pennington-Gray, L.
ISBN
2017 CABI (H ISBN 9781780646084)
Type
Book chapter
Abstract

The vulnerability of the tourism industry to a range of crises has attracted many scholars to investigate the crisis strategies and practices employed by destinations and tourism organizations mainly with regards to crisis preparedness, containment and damage limitation, crisis recovery and...

Author(s)
Paraskevas, A.; Altinay, L.
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
Tourism Management, 2013, 34, pp 158-171
AbstractFull Text

Purpose - The main purpose of this research was to investigate the existence of crisis management within Dubrovnik stakeholders of cruise tourism. Design/Methods/Approach - In this paper, the author decided to use two paradigms: pragmatism and positivism, which are usually followed by quantitative...

Author(s)
Radić, A.
Publisher
Univerza na Primorskem, Portorož, Slovenia
Citation
Academica Turistica, 2015, 8, 2, pp 29-44, 108
Abstract

The aim of this paper is to identify the critical success factors for the development of crisis management and strategy for the governance of the tourist destination of Antalya, Turkey. Data was obtained from in situ interviews, participant observation, and documentation. Interviews were conducted...

Author(s)
Çakar, K.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2018, 35, 6, pp 786-802
Abstract

Tourism is an economic activity that is very sensitive to situational changes, such as exchange rate fluctuations and seasonal demand instabilities, which is why it is vulnerable to several types of crises, which may have negative effects on the destinations and organizations involved in the supply ...

Author(s)
Tito, A. L. de A.; Araújo, M. V. P. de
Publisher
Universidade de Caxias do Sul, Caxias do Sul, Brazil
Citation
Rosa dos Ventos, 2019, 11, 2, pp 476-491
Abstract

The past decade has seen the rapid proliferation of theory, literature, and research, in the field of tourism disaster and crisis management, however very few empirical studies of destination recovery consider the pre-crisis context, or extend beyond a particular crisis catalyst and subsequent...

Author(s)
Gurtner, Y.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2016, 28, pp 11-19
Abstract

The tourism public crisis caused by humans has affected the tourism industry and has become an urgent problem to be solved in the world. This issue has become a hot topic to research for scholars at home and abroad. At present, any small crisis that occurs in the tourist destination will be...

Author(s)
Qi Kai; Yang Zhi
Publisher
Tourism College of Beijing Union University, Beijing, China
Citation
Tourism Tribune, 2018, 33, 4, pp 46-58
Abstract

Tourism and related organizations are dealing with crises either based on a specific crisis management plan, contingency planning, designed guideline, or ad hoc response. These organizations learn from crises in different ways, but no mechanisms have been explored to indicate how these...

Author(s)
Zahed Ghaderi; Ahmad Puad, M. S.; Wang, J.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2014, 31, 5, pp 627-648
Abstract

Firms are increasingly facing crises events, while tourism is an industry that is highly vulnerable to numerous risks. Despite the wide adoption of social media in tourism and the previous research examining the use of the Internet for crisis, there is limited but emerging research on the use of...

Author(s)
Sigala, M.
Publisher
Cognizant Communication Corporation, Elmsford, USA
Citation
Information Technology and Tourism, 2011, 13, 4, pp 269-283

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