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Full TextCABI Book Chapter Info
Cover for Destination crisis management.

This chapter discusses the significance and importance of tourism crisis management; the reasons for the need for disaster planning in tourism destinations; the types of disasters and disaster impacts; the threats to tourists; and the functions of crisis management. It then presents cases of...

Author(s)
Pennington-Gray, L.; Pizam, A.
ISBN
2011 CABI (H ISBN 9781845937621)
Type
Book chapter
Abstract

Over the last decade the quantity and scope of global disasters has grown tremendously. Recognizing the importance of disaster management in the tourism industry, a number of crisis management frameworks have been proposed and developed to guide policies. None of these models captures the majority...

Author(s)
Pennington-Gray, L.
Publisher
Cognizant Communication Corporation, Putnam Valley, USA
Citation
Tourism Analysis, 2014, 19, 1, pp 105-110
Abstract

This article displays the fatal crises and evaluates their impacts on the tourism activity in Egypt, particularly the crisis after the revolution of January 25, 2011. Moreover, it suggests a policy that includes different components that need to be addressed for the establishment of the crises...

Author(s)
El-Jalil, S. G. A.
Publisher
Cognizant Communication Corporation, Elmsford, USA
Citation
Tourism Review International, 2013, 17, 1, pp 1-17
AbstractFull Text

The past decade has been particularly difficult for the tourism industry worldwide, and in Asia/Australasia in particular, as crises have followed in rapid succession, starting with the terrorist attacks of September 11, 2001. Severe flooding in Central Queensland in early 2011, was followed soon...

Author(s)
Richardson, S.; March, R.; Lewis, J.; Radel, K.
Publisher
Tourism Educators Association of Malaysia, Selangor, Malaysia
Citation
TEAM Journal of Hospitality and Tourism, 2012, 9, 1, pp 14
Abstract

This study reports on the consequences of endemic cattle and sheep disease outbreaks (2001) on the tourist industry in two separate areas: (a) the Grampian Region of Scotland (indirectly affected) and (b) Cumbria in England (directly affected). It also reports on the effects of various crisis...

Author(s)
Irvine, W.; Anderson, A. R.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Journal of Travel & Tourism Marketing, 2005, 19, 2/3, pp 47-60
Full TextCABI Book Chapter Info
Cover for Sabah's responses to 11 September: a tourism analysis.

This chapter examines the effects of the terrorist attacks of 11 September 2001 (9/11) on tourism in Sabah, Malaysia, and the instruments employed by the tourist industry to manage the crisis. It is indicated that Sabah's experience with 9/11 reflects an effective approach to crisis management and...

Author(s)
Awangku Hassanal, B. P. B.; Wan Shawaluddin, W. H.
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter
Abstract

The combination of the bombings, SARS, the Iraq War and bird flu has brought about an acute decline in tourism in Bali, but despite widespread unemployment and a collapse in living standards the island has not experienced widespread strife. Despite severe provocation from the alleged Bali bombers,...

Author(s)
Hitchcock, M.; Putra, I. N. D.
Publisher
Channel View Publications, Clevedon, UK
Citation
Current Issues in Tourism, 2005, 8, 1, pp 62-76
Abstract

Effective crisis management requires information about the ways in which tourists of different nationalities respond to different types of crisis. This paper provides a model that can be used to quantify such effects. The model is applied to the case of American, French and German tourism demand in ...

Author(s)
Eugenio-Martin, J. L.; Sinclair, M. T.; Yeoman, I.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Journal of Travel & Tourism Marketing, 2005, 19, 2/3, pp 21-34
Abstract

This chapter reviews studies on terrorist attacks on the tourism industry worldwide and examines management strategies for handling business crises caused by terrorist attacks. It analyses the calamitous impact caused by the terrorist attacks of 11 September 2000, focusing on the human and...

Author(s)
Stafford, G.; Yu, L.; Armoo, A. K.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Tourism, security and safety: from theory to practice, 2006, pp 291-311
Abstract

The 11th September (9/11) terrorist attacks on the USA have greatly impacted on the tourism industry, causing managers to restrategize their communication programmes. This national investigation illustrates the increasing role of public relations as a crisis management function. The study sought to ...

Author(s)
Fall, L. T.
Publisher
Henry Stewart Publications, London, UK
Citation
Journal of Vacation Marketing, 2004, 10, 3, pp 238-252

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