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Abstract

The aim of this paper is to identify the critical success factors for the development of crisis management and strategy for the governance of the tourist destination of Antalya, Turkey. Data was obtained from in situ interviews, participant observation, and documentation. Interviews were conducted...

Author(s)
Çakar, K.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2018, 35, 6, pp 786-802
Full TextCABI Book Chapter Info
Cover for Destination crisis management.

This chapter discusses the significance and importance of tourism crisis management; the reasons for the need for disaster planning in tourism destinations; the types of disasters and disaster impacts; the threats to tourists; and the functions of crisis management. It then presents cases of...

Author(s)
Pennington-Gray, L.; Pizam, A.
ISBN
2011 CABI (H ISBN 9781845937621)
Type
Book chapter
Abstract

Travel-related risk perceptions have become more widespread in recent years due to the increased frequency and intensity of incidents, as well as heightened awareness of risk due to the 24-hour news cycle and constant connection through technology. With growing concern surrounding traveling to...

Author(s)
Pennington-Gray, L.; Schroeder, A.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Journal of Destination Marketing & Management, 2018, 9, pp 381-383
Abstract

This study utilized content analysis to identify and analyze the types of risk mentioned in the news media's tweets. The findings broadened previous conceptualizations of travel risk related to politics and highlighted the significance of geopolitics as a potential source of harm for destinations....

Author(s)
Schroeder, A.; Pennington-Gray, L.; Kim, H.; Liu-Lastres, B.
Publisher
Elsevier B.V., Amsterdam, Netherlands
Citation
Tourism Management Perspectives, 2018, 26, pp 107-117
Abstract

Destinations around the world are adopting a resilience framework to deal with the increasing frequency and intensity of disasters affecting the tourism industry. However, agreed upon measures and models of resilience by the tourism industry have yet to be determined. This article proposes a...

Author(s)
Basurto-Cedeño, E. M.; Pennington-Gray, L.
Publisher
Cognizant Communication Corporation, Putnam Valley, USA
Citation
Tourism Review International, 2018, 22, 3/4, pp 293-302
Abstract

It is recognised that tourism destinations are vulnerable to some form of crisis or disaster. Consequently, attention has long been paid to the nature and consequences of tourism crises and disasters, whilst, more recently, a number of tourism crisis management models have been proposed in the...

Author(s)
Speakman, M.; Sharpley, R.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Journal of Destination Marketing & Management, 2012, 1, 1/2, pp 67-77
Abstract

Repeatedly in the tourism literature, reference is made to the negative implications of sensationalist media reporting of disasters on destination image. This assumption is yet to be empirically examined and there is a distinct lack of information in terms of the reporting approach used by national ...

Author(s)
Walters, G.; Mair, J.; Lim, J.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2016, 28, pp 3-10
Abstract

Egypt - a "must see" destination for generations of visitors - is considered to be one of the strongest tourism brands in the Middle East and tourism remains its dominant industry, accounting for 20% of its annual GDP. Over the past decades the country has suffered many crises such as wars,...

Author(s)
Avraham, E.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2016, 28, pp 41-48
Abstract

This article draws on the findings of a recent study undertaken to investigate the impact of bushfire on the tourism economy of Harrietville, a small town in North East Victoria, Australia. The study had a particular focus on the impact of the 'Harrietville Fire' that burnt for 55 days in early...

Author(s)
Pyke, J.; Lacy, T. de; Law, A.; Jiang, M.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2016, 28, pp 49-58
Abstract

Risk perceptions can be far more meaningful in a tourist's decision-making process than the objective conditions at the proposed destination. As a result of the recent Ebola outbreak in West Africa, many African destinations that are Ebola-free are suffering from a negative impact on travel...

Author(s)
Mizrachi, I.; Fuchs, G.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2016, 28, pp 59-65

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