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Leisure Tourism

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Abstract

The structure of this 3rd edition remains the same, with the exception of a whole new Part IV dealing with the 'New Business Ecosystem and Stakeholder-Driven Strategy'. All the 20 chapters have been updated or are totally new contributions. Part I ('Tourism Environment, Economic Development,...

Author(s)
Moutinho, L.; Vargas-Sánchez, A.
ISBN
2018 CAB International (H ISBN 9781786390240)
Publisher
CAB International, Wallingford, UK
Citation
Strategic management in tourism, 2018, Ed.3, pp xv + 362 pp.
Abstract

An increasing amount of tourism enterprises are regarding customer relation crisis management as the core content of customer relationship management, while customer psychological contract during a serving course is the foundation of customer relationship management. According to analysis of...

Author(s)
Xu Qian; Wu KeXiang
Publisher
Scientific Research Publishing, Irvine, USA
Citation
Journal of Service Science and Management, 2018, 11, 4, pp 466-478
Abstract

Hurricane Katrina is considered the most costly and deadliest hurricane in the history of the United States. This study examined the differences in tourists' destination image of New Orleans before and after Katrina. This study also aimed at identifying significant destination attributes that...

Author(s)
Ryu KiSang; Bordelon, B. M.; Pearlman, D. M.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Hospitality Marketing & Management, 2013, 22, 2, pp 183-203
Abstract

Purpose - This paper aims to analyze the recovery of the Balinese and Egyptian tourism industries after experiencing terrorist attacks, to see what can be learnt by Caribbean destinations. Design/methodology/approach - The paper applies the principles of consumer behaviour to the observed...

Author(s)
Crawford, D.
Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Worldwide Hospitality and Tourism Themes, 2012, 4, 1, pp 91-97
Full TextCABI Book Info
Cover for Destination marketing and management: theories and applications.

This book offers a comprehensive understanding of the concept and scope of the tourism industry in general and of destination marketing and management in particular. Taking an integrated and comprehensive approach, it focuses on both the macro and micro aspects of destination marketing and...

Author(s)
Wang, Y.; Pizam, A.
ISBN
2011 CABI (H ISBN 9781845937621)
Type
Book
Abstract

This paper describes the marketing strategies of the Tourism Authority of Thailand in boosting tourism through segmentation of the special interest groups represented by tourists to Thailand after the implementation of the 'Amazing Thailand Year' campaigns. This study also evaluates the marketing...

Author(s)
Rittichainuwat, B. N.; Beck, J. A.; Qu, H. L.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Journal of Quality Assurance in Hospitality & Tourism, 2002, 3, 1/2, pp 109-124
Abstract

This report looks at the impact of the 11 September 2001 events on the world tourism and travel industry and examines some of the recovery strategies. Five demand-driven changes to the industry are reviewed: lower prices, shorter duration of visits, changes in booking habits, changes in motivation...

Author(s)
Tate, P.
Publisher
Mintel International Group Ltd, London, UK
Citation
Travel & Tourism Analyst, 2002, No.5, pp 1.1-1.25

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