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Full TextCABI Book Chapter Info
Cover for A proposed model for tourism crisis management: the UK's foot and mouth disease crisis analysed.

This chapter examines the distinctions between crises and disasters, and in particular examines the broader crisis management literature before proposing a model for crisis management for policymakers in tourism destinations. The proposed model examines the strategies that destinations could use to ...

Author(s)
Lyon, A.; Worton, A.
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter
Abstract

This study reports on the consequences of endemic cattle and sheep disease outbreaks (2001) on the tourist industry in two separate areas: (a) the Grampian Region of Scotland (indirectly affected) and (b) Cumbria in England (directly affected). It also reports on the effects of various crisis...

Author(s)
Irvine, W.; Anderson, A. R.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Journal of Travel & Tourism Marketing, 2005, 19, 2/3, pp 47-60
Abstract

This book, consisting of 12 papers, brings together recent research in the area of crisis management in the tourism industry. The volume particularly focuses on the British foot and mouth crisis, the 11 September 2001 terrorist attacks on the USA, and the impact of the SARS crisis. Each of these...

Author(s)
Laws, E.; Prideaux, B.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Tourism crises: management responses and theoretical insight, 2006, pp xv + 160 pp.
Abstract

This special issue (consisting of 12 papers) brings together recent research on tourism crises. The cases discussed offer analysis, reflection and new agendas for dealing with crisis. The volume particularly focuses on the British foot-and-mouth crisis, the 11 September 2001 terrorist attacks on...

Author(s)
Laws, E.; Prideaux, B.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Journal of Travel & Tourism Marketing, 2005, 19, 2/3, pp xix + 158 pp.
Abstract

Effective crisis management requires information about the ways in which tourists of different nationalities respond to different types of crisis. This paper provides a model that can be used to quantify such effects. The model is applied to the case of American, French and German tourism demand in ...

Author(s)
Eugenio-Martin, J. L.; Sinclair, M. T.; Yeoman, I.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Journal of Travel & Tourism Marketing, 2005, 19, 2/3, pp 21-34
Abstract

This article aims first to establish an overview of the reactions to the impact on tourism of the 2001 foot and mouth disease (FMD) epidemic and the ensuing crisis in the UK, leading on to consider the reaction and responses of the Government and leading players. The focus then turns to Scotland to ...

Author(s)
Leslie, D.; Black, L.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Journal of Travel & Tourism Marketing, 2005, 19, 2/3, pp 35-46
Abstract

This study investigates the effects of the 2001 outbreak of foot-and-mouth disease (FMD) on visitors to Dartmoor in Devon (South West England, UK). Questionnaire interviews with 140 walkers at Hound Tor were conducted to ascertain the effects of the FMD on visitors. Higher proportions of local...

Author(s)
Rodway-Dyer, S.; Shaw, G.
Publisher
Multilingual Matters Ltd, Clevedon, UK
Citation
Journal of Sustainable Tourism, 2005, 13, 1, pp 63-81
Full TextCABI Book Chapter Info
Cover for Crisis communication response strategies: a case study of the Irish Tourist Board's response to the 2001 European foot and mouth scare.

This chapter documents the communication response strategy employed by the Irish Tourist Board (ITB) in New York to the 2001 foot and mouth crisis. While providing key learning points for practice, the chapter also integrates recent academic literature to develop key recommendations for dealing...

Author(s)
Tiernan, S.; Igoe, J.; Carroll, C.; O'Keefe, S.
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter
Abstract

This paper defines crises and disasters before discussing the area of crisis management and crisis communication in the tourism industry. It then applies the case of the foot and mouth disease (FMD) outbreak in the UK to crisis communication theory at a national level (by examining the response of...

Author(s)
Ritchie, B. W.; Dorrell, H.; Miller, D.; Miller, G. A.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Journal of Travel & Tourism Marketing, 2003, 15, 2/3, pp 199-216
Abstract

The total closure of the countryside under the control regulations associated with the outbreak of the UK 2001 Foot and Mouth Disease (FMD) had major impacts on the tourism and leisure industry. The English Regional Tourist Board estimated that there was a loss of tourism revenue of £5 billion,...

Author(s)
Williams, C.; Ferguson, M.
Publisher
Channel View Publications, Clevedon, UK
Citation
Current Issues in Tourism, 2005, 8, 2/3, pp 155-164

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