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Crisis management procedures used by convention and visitors bureaux (CVBs) in a variety of crises and locations in the USA are analysed: Hurricane Hugo in Charleston, South Carolina, in 1989; the San Francisco earthquake of 1989; the Los Angeles riots in April 1992 and the Miami tourist murders of ...

Young, W. B.; Montgomery, R. J.
Journal of Convention & Exhibition Management, 1998, 1, 1, pp 3-18

The events of 11 September 2001 (9/11) had immediate impact on the tourism industry of the world. For domestic US tourism, overall demand fell by 15% overnight, with hotel rates simultaneously softening by 10%. The industry faced an uncertain future. This paper looks at 'post-9/11' tourism in...

Litvin, S. W.; Alderson, L. L.
Henry Stewart Publications, London, UK
Journal of Vacation Marketing, 2003, 9, 2, pp 188-197