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Abstract

Tourism and related organizations are dealing with crises either based on a specific crisis management plan, contingency planning, designed guideline, or ad hoc response. These organizations learn from crises in different ways, but no mechanisms have been explored to indicate how these...

Author(s)
Zahed Ghaderi; Ahmad Puad, M. S.; Wang, J.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2014, 31, 5, pp 627-648
Full TextCABI Book Chapter Info
Cover for Western and eastern approaches to crisis management for global tourism: some differences.

This chapter briefly sketches the evolution of approaches to crisis management in the West and discusses the extent to which responses to a crisis are determined or at least substantially shaped by one's national culture. In the context of the expanding global tourism industry, it is argued that...

Author(s)
Schmidt, P.; Berrell, M.
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter
Full TextCABI Book Chapter Info
Cover for Sabah's responses to 11 September: a tourism analysis.

This chapter examines the effects of the terrorist attacks of 11 September 2001 (9/11) on tourism in Sabah, Malaysia, and the instruments employed by the tourist industry to manage the crisis. It is indicated that Sabah's experience with 9/11 reflects an effective approach to crisis management and...

Author(s)
Awangku Hassanal, B. P. B.; Wan Shawaluddin, W. H.
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter
Abstract

The damage to tourism caused by a crisis or disaster may not only have serious implications for a national economy but also threaten the livelihoods of many in the destination. The monitoring of crisis indicators could allow intervention to minimize the crisis and offers a chance of protecting...

Author(s)
Sausmarez, N. de
Publisher
Channel View Publications, Clevedon, UK
Citation
Journal of Sustainable Tourism, 2007, 15, 6, pp 700-714
Abstract

This paper analyses the Malaysian response to the Asian financial crisis in the context of tourism and considers whether there is the potential for crisis management at a sectoral level, and if so how it should be developed and implemented. It concludes that although both the public and private...

Author(s)
Sausmarez, N. de
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Journal of Travel & Tourism Marketing, 2003, 15, 4, pp 217-231
Abstract

In light of the 2001 terrorist attacks in the USA, this volume examines tourism safety and security issues to offer a better knowledge base from which the tourist industry can respond to future events. The volume draws on studies from various countries including the USA, Hong Kong, Nepal,...

Author(s)
Hall, C. M.; Timothy, D. J.; Duval, D. T.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Safety and security in tourism: relationships, management, and marketing, 2003, pp 340 pp.

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