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Full TextCABI Book Chapter Info
Cover for Crisis management and tourism organizations: a comparative study in the European Alps.

This chapter focuses on crises and disasters in the European alpine tourism industry and the new requirements for the management of potential crises and disasters (including natural disasters). Results are presented from a questionnaire survey of tourism organizations (n=121) in the Tyrol and Alto...

Pechlaner, H.; Abfalter, D.; Raich, F.; Dreyer, A.
2007 CABI (H ISBN 9781845930479)
Book chapter

Effective crisis management requires information about the ways in which tourists of different nationalities respond to different types of crisis. This paper provides a model that can be used to quantify such effects. The model is applied to the case of American, French and German tourism demand in ...

Eugenio-Martin, J. L.; Sinclair, M. T.; Yeoman, I.
Haworth Hospitality Press, Binghamton, USA
Journal of Travel & Tourism Marketing, 2005, 19, 2/3, pp 21-34