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Full TextCABI Book Chapter Info
Cover for Crisis management and tourism organizations: a comparative study in the European Alps.

This chapter focuses on crises and disasters in the European alpine tourism industry and the new requirements for the management of potential crises and disasters (including natural disasters). Results are presented from a questionnaire survey of tourism organizations (n=121) in the Tyrol and Alto...

Pechlaner, H.; Abfalter, D.; Raich, F.; Dreyer, A.
2007 CABI (H ISBN 9781845930479)
Book chapter

Alpine tourism destinations must be prepared for environmental hazards such as avalanche disasters. The maintenance of safety and security, and thus the management of crises have become a major issue in Alpine winter resorts. After a short literature review of crisis management models applicable...

Peters, M.; Pikkemaat, B.
Haworth Hospitality Press, Binghamton, USA
Journal of Travel & Tourism Marketing, 2005, 19, 2/3, pp 9-20