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Full TextCABI Book Chapter Info
Cover for Destination crisis management.

This chapter discusses the significance and importance of tourism crisis management; the reasons for the need for disaster planning in tourism destinations; the types of disasters and disaster impacts; the threats to tourists; and the functions of crisis management. It then presents cases of...

Author(s)
Pennington-Gray, L.; Pizam, A.
ISBN
2011 CABI (H ISBN 9781845937621)
Type
Book chapter
Abstract

This book brings together the work of worldwide experts in the field of tourism, security and safety to discuss prevention measures and crisis management options relevant to tourism. Divided into four sections, the book addresses issues concerning: (i) tourism, terrorism and civil unrest; (ii)...

Author(s)
Mansfeld, Y.; Pizam, A.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Tourism, security and safety: from theory to practice, 2006, pp xiv + 361 pp.
Full TextCABI Book Info
Cover for Destination marketing and management: theories and applications.

This book offers a comprehensive understanding of the concept and scope of the tourism industry in general and of destination marketing and management in particular. Taking an integrated and comprehensive approach, it focuses on both the macro and micro aspects of destination marketing and...

Author(s)
Wang, Y.; Pizam, A.
ISBN
2011 CABI (H ISBN 9781845937621)
Type
Book
Abstract

This chapter describes the unfolding of the crisis that occurred in Toronto, Canada, as a result of the SARS epidemic, and analyses the influence that the media had on public perception of the gravity of the event. It is suggested that the Canadian media has been somewhat responsible for arousing...

Author(s)
Wall, G.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Tourism, security and safety: from theory to practice, 2006, pp 143-152
Abstract

This chapter presents an overview of the adventure tourism industry's risk management operating environment within Australia. Three core elements of the adventure tourism experience are identified and discussed: the participant; the management practice of the operator; and the features of the...

Author(s)
Morgan, D.; Fluker, M.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Tourism, security and safety: from theory to practice, 2006, pp 153-168
Abstract

This chapter is concerned with an important aspect of tourism crisis management, that is, the role of public relations and advertising strategies in the efforts to lessen the image damage in affected tourism destinations. It explains: the meaning of destination marketing; the concept of destination ...

Author(s)
Avraham, E.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Tourism, security and safety: from theory to practice, 2006, pp 233-249
Abstract

This chapter first discusses theoretically the construct of risk in travel behaviour and assesses the role of travel information in mitigating risk perception. It then critically evaluates how and to what extent security information as a risk management tool is used or misused by the major travel...

Author(s)
Mansfeld, Y.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Tourism, security and safety: from theory to practice, 2006, pp 271-290
Abstract

This chapter reviews studies on terrorist attacks on the tourism industry worldwide and examines management strategies for handling business crises caused by terrorist attacks. It analyses the calamitous impact caused by the terrorist attacks of 11 September 2000, focusing on the human and...

Author(s)
Stafford, G.; Yu, L.; Armoo, A. K.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Tourism, security and safety: from theory to practice, 2006, pp 291-311
Abstract

This chapter examines three specific tourism recovery campaigns in South East Asia: (1) the Singapore Roars marketing campaign designed to stimulate a rapid recovery of tourism to Singapore following the end of the SARS scare in July 2003: (2) Bali's (Indonesia) attempt to restore inbound tourism...

Author(s)
Beirman, D.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Tourism, security and safety: from theory to practice, 2006, pp 251-269
Abstract

This chapter examines the behaviour of tour operators toward destinations in a time of crisis and analyses their significance in the recovery of impacted destinations on the international market. Based mostly on the Croatian case, the chapter concludes that: (1) the crisis behaviour of tour...

Author(s)
Cavlek, N.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Tourism, security and safety: from theory to practice, 2006, pp 335-352

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