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Full TextCABI Book Chapter Info
Cover for Managing health-related crises in the cruise industry.

This chapter provides a comprehensive analysis of health-related crises within the cruise industry and offers empirical recommendations for both practitioners and scholars. This chapter is divided into 3 parts: the first part briefly reviews the relevant concepts and definitions, the second part...

Author(s)
Liu BingJie; Pennington-Gray, L.
ISBN
2017 CABI (H ISBN 9781780646084)
Type
Book chapter
Abstract

Destinations around the world are adopting a resilience framework to deal with the increasing frequency and intensity of disasters affecting the tourism industry. However, agreed upon measures and models of resilience by the tourism industry have yet to be determined. This article proposes a...

Author(s)
Basurto-Cedeño, E. M.; Pennington-Gray, L.
Publisher
Cognizant Communication Corporation, Putnam Valley, USA
Citation
Tourism Review International, 2018, 22, 3/4, pp 293-302
Full TextCABI Book Chapter Info
Cover for Destination crisis management.

This chapter discusses the significance and importance of tourism crisis management; the reasons for the need for disaster planning in tourism destinations; the types of disasters and disaster impacts; the threats to tourists; and the functions of crisis management. It then presents cases of...

Author(s)
Pennington-Gray, L.; Pizam, A.
ISBN
2011 CABI (H ISBN 9781845937621)
Type
Book chapter
Full TextCABI Book Chapter Info
Cover for Collaborative communication networks: an application in Indonesia.

This chapter argues that because tourism comprises multiple stakeholders, it is critical that crisis management for the tourism industry is integrated with other organizations, government departments, emergency personnel, media and other stakeholders. After providing a discussion of potential...

Author(s)
Pennington-Gray, L.; Cahyanto, I.; Schroeder, A.; Kesper, A.
ISBN
2015 CABI (H ISBN 9781780643250)
Type
Book chapter
Abstract

The frequency and fury of crises have flourished over the past decade. Globally, we are faced with more crises and disasters that ever before. The need for quality academic research is at an all-time high. More scholarly approaches to problems, greater theoretical foundations for studies, fewer...

Author(s)
Pennington-Gray, L.
Publisher
Elsevier B.V., Amsterdam, Netherlands
Citation
Tourism Management Perspectives, 2018, 25, pp 136-139
Abstract

This article summarises a case study investigating the relationship between the Deep Water Horizon Oil Spill in the Gulf of Mexico and the response by VISIT FLORIDA®. The Deepwater Horizon Oil Spill started leaking oil into the Gulf of Mexico on 20 April 2010 and continued to leak until it was...

Author(s)
Pennington-Gray, L.; London, B.; Cahyanto, I.; Klages, W.
Publisher
Inderscience Enterprises Ltd, Geneva, Switzerland
Citation
International Journal of Tourism Anthropology, 2011, 1, 3/4, pp 239-253
Abstract

Travel-related risk perceptions have become more widespread in recent years due to the increased frequency and intensity of incidents, as well as heightened awareness of risk due to the 24-hour news cycle and constant connection through technology. With growing concern surrounding traveling to...

Author(s)
Pennington-Gray, L.; Schroeder, A.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Journal of Destination Marketing & Management, 2018, 9, pp 381-383
Abstract

This study utilized content analysis to identify and analyze the types of risk mentioned in the news media's tweets. The findings broadened previous conceptualizations of travel risk related to politics and highlighted the significance of geopolitics as a potential source of harm for destinations....

Author(s)
Schroeder, A.; Pennington-Gray, L.; Kim, H.; Liu-Lastres, B.
Publisher
Elsevier B.V., Amsterdam, Netherlands
Citation
Tourism Management Perspectives, 2018, 26, pp 107-117
Abstract

Over the last decade the quantity and scope of global disasters has grown tremendously. Recognizing the importance of disaster management in the tourism industry, a number of crisis management frameworks have been proposed and developed to guide policies. None of these models captures the majority...

Author(s)
Pennington-Gray, L.
Publisher
Cognizant Communication Corporation, Putnam Valley, USA
Citation
Tourism Analysis, 2014, 19, 1, pp 105-110
Abstract

The role of social media in crisis communications is an embryonic area of research in tourism, thus the purpose of this study was to examine drivers of social media use during crises. An online survey of 2,416 tourists from Australia, Brazil, China, India, and Korea was conducted. Hierarchical...

Author(s)
Schroeder, A.; Pennington-Gray, L.; Donohoe, H.; Kiousis, S.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2013, 30, 1/2, pp 126-143

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