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Full TextCABI Book Chapter Info
Cover for Crisis management in tourism: challenges for managers and researchers.

This introductory chapter discusses the varied, complex and changing managerial responses needed to deal with a typical crisis, then presents a brief review of current crisis management theory, applying its most salient points to the tourism industry.

Author(s)
Laws, E.; Prideaux, B.; Chon, K.
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter
Full TextCABI Book Info
Cover for Crisis management in tourism.

With examples drawn from the UK, Europe, the USA, Australia, and Asia, this book brings together a range of expert academic analysis of theory and practice concerning crisis management in tourism. Part I (chapters 2-11) deals with theoretical foundations of crisis management. Part II (chapters...

Author(s)
Laws, E.; Prideaux, B.; Chon, K.
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book
Abstract

This book, consisting of 12 papers, brings together recent research in the area of crisis management in the tourism industry. The volume particularly focuses on the British foot and mouth crisis, the 11 September 2001 terrorist attacks on the USA, and the impact of the SARS crisis. Each of these...

Author(s)
Laws, E.; Prideaux, B.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Tourism crises: management responses and theoretical insight, 2006, pp xv + 160 pp.
Full TextCABI Book Chapter Info
Cover for Taiwan's 921 earthquake, crisis management and research on no-escape natural disaster.

This chapter reviews trip decision theory and research in relation to the Taiwan earthquake of 21 September 1999 (referred to as 921), and then considers the present growth of tourism in Nantou (the area where most of the serious damage from the earthquake occurred) and what it shows about the...

Author(s)
Huan TzungCheng
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter
Full TextCABI Book Chapter Info
Cover for Reflections and further research priorities.

This concluding chapter synthesizes crisis management theory in tourism. A discussion of the New Orleans hurricane disaster (Katrina) later in this chapter adds further lessons that should be considered by crisis planners. The chapter also briefly considers the implications for tourism of a...

Author(s)
Prideaux, B.; Laws, E.
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter
Abstract

This special issue (consisting of 12 papers) brings together recent research on tourism crises. The cases discussed offer analysis, reflection and new agendas for dealing with crisis. The volume particularly focuses on the British foot-and-mouth crisis, the 11 September 2001 terrorist attacks on...

Author(s)
Laws, E.; Prideaux, B.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Journal of Travel & Tourism Marketing, 2005, 19, 2/3, pp xix + 158 pp.
Full TextCABI Book Chapter Info
Cover for Factors influencing crisis management in tourism destinations.

This chapter is concerned with how socio-cultural and organizational concepts may help in better understanding the crisis management process in tourism destinations. It is envisaged that this understanding will be beneficial to governments and organizations by broadening their perspective about the ...

Author(s)
Campiranon, K.; Scott, N.
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter
Full TextCABI Book Chapter Info
Cover for A proposed model for tourism crisis management: the UK's foot and mouth disease crisis analysed.

This chapter examines the distinctions between crises and disasters, and in particular examines the broader crisis management literature before proposing a model for crisis management for policymakers in tourism destinations. The proposed model examines the strategies that destinations could use to ...

Author(s)
Lyon, A.; Worton, A.
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter
Full TextCABI Book Chapter Info
Cover for Western and eastern approaches to crisis management for global tourism: some differences.

This chapter briefly sketches the evolution of approaches to crisis management in the West and discusses the extent to which responses to a crisis are determined or at least substantially shaped by one's national culture. In the context of the expanding global tourism industry, it is argued that...

Author(s)
Schmidt, P.; Berrell, M.
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter
Full TextCABI Book Chapter Info
Cover for Events in Indonesia: exploring the limits to formal tourism trends forecasting methods in complex crisis situations.

This chapter is concerned with various events (crises; disasters; and changes in the structure of government, social organization or economic structure) that have the potential to disrupt established tourism flows, resulting in subsequent tourist activity that is very different from the trends...

Author(s)
Prideaux, B.; Laws, E.; Faulkner, B.
ISBN
2007 CABI (H ISBN 9781845930479)
Type
Book chapter

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