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Leisure Tourism

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Abstract

The paper examines the causes, characteristics and consequences of a travel and tourism industry crisis. A case study methodology is employed and the focus is on the civil aviation sector of the UK and events there in the summer of 2006 when an alleged terrorist plot disrupted airline services....

Author(s)
Henderson, J. C.
Publisher
Palgrave MacMillan, Basingstoke, UK
Citation
Tourism and Hospitality Research, 2008, 8, 2, pp 125-136
Abstract

The tourism industry is prone to crisis and disaster which must be planned for and managed. The paper analyses the early reactions of Singapore Airlines to the crisis caused by the first fatal crash in the history of the main company within the context of crisis management theory. The accident is...

Author(s)
Henderson, J. C.
Publisher
Pergamon Press, Oxford, UK
Citation
Tourism Management, 2003, 24, 3, pp 279-287
Abstract

The tourism industry is vulnerable to crises of assorted manifestations, not least those related to natural disasters, which adversely affect international arrivals and destination images. Such events highlight the importance of managing crisis situations and marketing is one important tool in...

Author(s)
Henderson, J. C.
Publisher
Indian Institute of Tourism & Travel Management, New Delhi, India
Citation
International Journal of Tourism and Travel, 2010, 3, 1, pp 15-24
Abstract

The paper is an introduction to some of the issues raised by recent developments in Southeast Asia which has been experiencing financial turmoil and serious environmental pollution. It identifies the problems these circumstances have created in general for the tourism industries of the countries...

Author(s)
Henderson, J. C.
Citation
Managing Leisure, 1999, 4, 2, pp 107-120
Abstract

Severe acute respiratory syndrome (SARS) is a new and potentially fatal virus, the discovery and spread of which created a tourism crisis in parts of Asia in 2003. Based on an analysis of secondary data, this study deals with the outbreak of the disease in Singapore and shows the adverse impact on...

Author(s)
Henderson, J. C.
Publisher
Henry Stewart Publications, London, UK
Citation
Journal of Vacation Marketing, 2003, 10, 1, pp 67-77