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Abstract

This chapter reviews studies on terrorist attacks on the tourism industry worldwide and examines management strategies for handling business crises caused by terrorist attacks. It analyses the calamitous impact caused by the terrorist attacks of 11 September 2000, focusing on the human and...

Author(s)
Stafford, G.; Yu, L.; Armoo, A. K.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Tourism, security and safety: from theory to practice, 2006, pp 291-311
Abstract

In the wake of the calamitous terrorist attack on the Pentagon, the Washington, D.C., hotel and tourism industry was one of many that were plunged into uncharted territory. Further damage occurred with the series of anthrax-spore mailings. Carefully coordinated, the D.C. hospitality industry's...

Author(s)
Stafford, G.; Yu, L.; Armoo, A. K.
Publisher
Elsevier Science Inc., New York, USA
Citation
Cornell Hotel and Restaurant Administration Quarterly, 2002, 43, 5, pp 27-40