Although the literature on COVID-19 is expanding, particularly in relation to crisis management responses pursued by large tourism enterprises, currently few studies exist on the responses of small tourism firms and more specifically of the crisis management practices of small and...

This study analyzes a large-scale navigation dataset that captures travel activities of domestic inbound visitors in Jeju, Korea in the first nine months of 2020. A collection of regression models are introduced to quantify the dynamic effects of local and national COVID-19 indicators on their...

This article examines how transnational operators respond to crisis management and disaster recovery. An adapted model of Faulkner and Vikulov's (2001) six-stage framework was applied to Australian-based tour operators, in the context of how they responded to the 2004 Indian Ocean Tsunami. The...

Although the government contributes to the tourism recovery, the influence of the government on the micro-perceptions of tourism managers remains limited. The results of 415 samples demonstrate that government crisis management restores managers' confidence through different mediation of the sense...

Perceived risk clearly impacts travel behavior, including destination selection and satisfaction, but it is unclear how or why its effect is only significant in certain cases. This is because existing studies have undervalued the mediating factors of risk aversion, government initiatives, and media ...

Purpose: Crisis communication is an essential component of crisis management in hospitality and tourism. Yet few studies have offered a clear impression of the state of knowledge in this area. As one of the early conceptual attempts, this study aims to contribute to the existing knowledge by...

In January 2020, infections with a novel coronavirus were confirmed in China. Two years into the pandemic, countries continue to struggle with fifth and sixth waves, new virus variants, and varying degrees of success in vaccinating national populations. Travel restrictions continue to persist, and...

This study investigates whether the tourism industry can leverage disaster-driven opportunities. Industry reaction to crises is studied using the sociological theory on disruption response, with industry association guidelines and tweets serving as empirical evidence. Results indicate that:...

COVID-19 has caused an unprecedented global crisis. Tourism has been one of the industries most severely affected. The recent COVID-19 outbreak has exposed the fragility of islands that depend on tourism, especially those built around mass tourism. For these islands that are highly dependent on...

In recent years, the tourism literature has demonstrated a growing interest in the concept of resilience and its implications for travel and tourism. However, the research of resilience in tourism is still in its early stages and there are many challenges ahead. In response to these challenges, the ...