Although the literature on COVID-19 is expanding, particularly in relation to crisis management responses pursued by large tourism enterprises, currently few studies exist on the responses of small tourism firms and more specifically of the crisis management practices of small and...
Author(s)
Booyens, I.; Rogerson, C. M.; Rogerson, J. M.; Baum, T.
Publisher
Cognizant Communication Corporation, Putnam Valley, USA
Citation
Tourism Review International, 2022, 26, 1, pp 121-137
This study analyzes a large-scale navigation dataset that captures travel activities of domestic inbound visitors in Jeju, Korea in the first nine months of 2020. A collection of regression models are introduced to quantify the dynamic effects of local and national COVID-19 indicators on their...
Author(s)
Ren MengYao; Park Sangwon; Xu Yang; Huang Xiao; Zou Lei; Wong ManSing; Koh SunYoung
Publisher
Elsevier Ltd, Oxford, UK
Citation
Tourism Management, 2022, 92,
This article examines how transnational operators respond to crisis management and disaster recovery. An adapted model of Faulkner and Vikulov's (2001) six-stage framework was applied to Australian-based tour operators, in the context of how they responded to the 2004 Indian Ocean Tsunami. The...
Author(s)
Derham, J.; Best, G.; Frost, W.
Publisher
Wiley, Chichester, UK
Citation
International Journal of Tourism Research, 2022, 24, 3, pp 376-384
Although the government contributes to the tourism recovery, the influence of the government on the micro-perceptions of tourism managers remains limited. The results of 415 samples demonstrate that government crisis management restores managers' confidence through different mediation of the sense...
Author(s)
Ruan WenQi; Yang TingTing; Zhang ShuNing
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2022, 39, 2, pp 137-151
Perceived risk clearly impacts travel behavior, including destination selection and satisfaction, but it is unclear how or why its effect is only significant in certain cases. This is because existing studies have undervalued the mediating factors of risk aversion, government initiatives, and media ...
Author(s)
Jiang XiuFang; Qin JianXiong; Gao JianGuo; Gossage, M. G.
Publisher
Public Library of Sciences (PLoS), San Francisco, USA
Citation
PLoS ONE, 2022, 17, 1,
Purpose: Crisis communication is an essential component of crisis management in hospitality and tourism. Yet few studies have offered a clear impression of the state of knowledge in this area. As one of the early conceptual attempts, this study aims to contribute to the existing knowledge by...
Author(s)
Liu-Lastres, B.
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2022, 34, 5, pp 1959-1983
In January 2020, infections with a novel coronavirus were confirmed in China. Two years into the pandemic, countries continue to struggle with fifth and sixth waves, new virus variants, and varying degrees of success in vaccinating national populations. Travel restrictions continue to persist, and...
Author(s)
Gössling, S.; Schweiggart, N.
Publisher
Routledge, Abingdon, UK
Citation
Journal of Sustainable Tourism, 2022, 30, 4, pp 915-931
This study investigates whether the tourism industry can leverage disaster-driven opportunities. Industry reaction to crises is studied using the sociological theory on disruption response, with industry association guidelines and tweets serving as empirical evidence. Results indicate that:...
Author(s)
Zhu Yuheng [Zhu, Y. O.]; Dolnicar, S.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Annals of Tourism Research, 2022, 93,
COVID-19 has caused an unprecedented global crisis. Tourism has been one of the industries most severely affected. The recent COVID-19 outbreak has exposed the fragility of islands that depend on tourism, especially those built around mass tourism. For these islands that are highly dependent on...
Author(s)
Bulchand-Gidumal, J.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Journal of Destination Marketing & Management, 2022, 23,
In recent years, the tourism literature has demonstrated a growing interest in the concept of resilience and its implications for travel and tourism. However, the research of resilience in tourism is still in its early stages and there are many challenges ahead. In response to these challenges, the ...
Publisher
Varna University of Management (ex International University College), Varna, Bulgaria
Citation
European Journal of Tourism Research, 2022, 31,