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Abstract

This chapter provides definitions of crisis and crisis management and discusses the theoretical foundations of crisis management in tourism. Strategic management insights are intertwined with crisis management, and crisis management research in tourism is explored.

Author(s)
Jiang YaWei; Scott, N.; Ritchie, B. W.
ISBN
2018 CAB International (H ISBN 9781786390240)
Publisher
CAB International, Wallingford, UK
Citation
Strategic management in tourism, 2018, Ed.3, pp 264-278
Full TextCABI Book Chapter Info
Cover for Managing health-related crises in the cruise industry.

This chapter provides a comprehensive analysis of health-related crises within the cruise industry and offers empirical recommendations for both practitioners and scholars. This chapter is divided into 3 parts: the first part briefly reviews the relevant concepts and definitions, the second part...

Author(s)
Liu BingJie; Pennington-Gray, L.
ISBN
2017 CABI (H ISBN 9781780646084)
Type
Book chapter
Abstract

The vulnerability of the tourism industry to a range of crises has attracted many scholars to investigate the crisis strategies and practices employed by destinations and tourism organizations mainly with regards to crisis preparedness, containment and damage limitation, crisis recovery and...

Author(s)
Paraskevas, A.; Altinay, L.
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
Tourism Management, 2013, 34, pp 158-171
Abstract

Studies on crisis management in tourism have made valuable contributions to the sector in terms of 'lessons learned', offering contextualisation, analysis and synthesis of factors that influenced the development of the crisis and the organisational or destination response. Very few, however,...

Author(s)
Paraskevas, A.; Quek, M.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Tourism Management, 2019, 70, pp 419-429
AbstractFull Text

Purpose - The main purpose of this research was to investigate the existence of crisis management within Dubrovnik stakeholders of cruise tourism. Design/Methods/Approach - In this paper, the author decided to use two paradigms: pragmatism and positivism, which are usually followed by quantitative...

Author(s)
Radić, A.
Publisher
Univerza na Primorskem, Portorož, Slovenia
Citation
Academica Turistica, 2015, 8, 2, pp 29-44, 108
Abstract

The aim of this paper is to identify the critical success factors for the development of crisis management and strategy for the governance of the tourist destination of Antalya, Turkey. Data was obtained from in situ interviews, participant observation, and documentation. Interviews were conducted...

Author(s)
Çakar, K.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2018, 35, 6, pp 786-802
Abstract

The frequency and fury of crises have flourished over the past decade. Globally, we are faced with more crises and disasters that ever before. The need for quality academic research is at an all-time high. More scholarly approaches to problems, greater theoretical foundations for studies, fewer...

Author(s)
Pennington-Gray, L.
Publisher
Elsevier B.V., Amsterdam, Netherlands
Citation
Tourism Management Perspectives, 2018, 25, pp 136-139
Abstract

The past decade has seen the rapid proliferation of theory, literature, and research, in the field of tourism disaster and crisis management, however very few empirical studies of destination recovery consider the pre-crisis context, or extend beyond a particular crisis catalyst and subsequent...

Author(s)
Gurtner, Y.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2016, 28, pp 11-19
Abstract

This study presents an operational example of Toya-Usu's recovery strategy from a volcanic eruption in 2000, focussing particularly on the geopark movement which symbolizes the long-term recovery. Findings showed that Toya's millennial response differed significantly from the 1977 eruption, as a...

Author(s)
Jones, T. E.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2016, 28, pp 31-40
Abstract

The tourism public crisis caused by humans has affected the tourism industry and has become an urgent problem to be solved in the world. This issue has become a hot topic to research for scholars at home and abroad. At present, any small crisis that occurs in the tourist destination will be...

Author(s)
Qi Kai; Yang Zhi
Publisher
Tourism College of Beijing Union University, Beijing, China
Citation
Tourism Tribune, 2018, 33, 4, pp 46-58

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