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Leisure Tourism

Your source for all tourism, leisure and hospitality information

CABI’s case study database - Tourism Cases, is a window into the world of tourism development. To search cases and find out more on how to read online, download PDFs and access teaching notes visit Tourism Cases at:  https://tourism.cabi.org/casestudies/

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Abstract

Purpose - The study aims to investigate how hotel booking attributes (i.e. perceived privacy, perceived certification and perceived assurance) engender consumers' untrust and consequent behavioral intentions (i.e. altruistic behavior and trusting intentions). It also unveils the role of hotel...

Author(s)
Naeem Akhtar; Siddiqi, U. I.; Tahir Islam; Paul, J.
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2022, 34, 5, pp 2026-2047
Abstract

Purpose: In business, online reviews have an economic impact on firm performance. Customers' data in the form of online reviews was used to understand the appreciation and service complaints written by previous customers. The study is an analysis of the online reviews written by the customers about ...

Author(s)
Vinay Chittiprolu; Nagaraj Samala; Bellamkonda, R. S.
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Culture, Tourism and Hospitality Research, 2021, 15, 2, pp 131-156
AbstractFull Text

Purpose - This study measures the relative importance of hotel website features based on users' perceptions and analyses the impact of gender, age, and frequency of Internet access on the given importance of features. Our study includes ten features and three hypotheses. Design/methodology/approach ...

Author(s)
Ezzaouia, I.; Bulchand-Gidumal, J.
Publisher
Faculty of Tourism and Hospitality Management, University of Rijeka, Opatija, Croatia
Citation
Tourism and Hospitality Management, 2021, 27, 1, pp 167-187
Abstract

In a smart tourism ecosystem, travel communication websites play a critical role in choosing destinations and hotels. This research suggests a travel recommender system for automating word-of-mouth (WOM) effects and providing personalized travel-planning services to tourists. Collaborative...

Author(s)
Choi IlYoung; Ryu, Y. U.; Kim JaeKyeong
Publisher
Routledge, Abingdon, UK
Citation
Asia Pacific Journal of Tourism Research, 2021, 26, 4, pp 440-453
Abstract

This study integrates the three-factor theory and Importance-Performance Analysis (IPA) into a three-dimensional importance-performance analysis (3-D IPA) approach to identify the critical service quality attributes for hotel online booking. A seven-point Likert-type scale of service quality...

Author(s)
Jou RongChang; Day YeongJia
Publisher
MDPI AG, Basel, Switzerland
Citation
Sustainability, 2021, 13, 4,
AbstractFull Text

The novel coronavirus is respiratory infections affected as cold and fever. The World Health Organization denoted as "coronavirus disease 2019" (COVID-19). China was the first country invented in December 2019. This disease affects the health of humans but also influencing financial markets harshly ...

Author(s)
Prakasha, B. K. S.; Lien, P. R. B.; Kumar, A. S.
Publisher
Badebio Biotechnology Ltd., Eskisehir, Turkey
Citation
Natural Volatiles & Essential Oils, 2021, 8, 5, pp 4663-4686
Abstract

Purpose: The purpose of this paper is to explore the potentials that can positively impact the success of a hotel online business by: (1) exploring the specifics of the internal structure of online booking channels in the hotel business, (2) identifying the value and distribution of the potential...

Author(s)
Šimunić, M.
Publisher
Ekonomski Fakultet u Osijek, Osijek, Croatia
Citation
Ekonomski Vjesnik, 2021, 34, 2, pp 319-335
Abstract

Purpose: This paper aims to determine to what extent hotels and peer-to-peer (P2P) facilities are substitutes for travelers. It then examines whether hotels target business travelers and P2P facilities target leisure travelers. Design/methodology/approach: The author collected characteristics of...

Author(s)
Hudik, M.
Publisher
Emerald Publishing, Bingley, UK
Citation
Journal of Hospitality and Tourism Insights, 2021, 4, 4, pp 437-456
Abstract

Advancements in technology enable hospitality organizations to rely on digital recruitment efforts such as websites to attract applicants. Reflecting this industry trend, a small, but growing body of literature from the hospitality industry examines how applicants react to online recruiting using...

Author(s)
Lee, L.; Guzzo, R. F.; Madera, J. M.; Guchait, P.
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Cornell Hospitality Quarterly, 2021, 62, 1, pp 76-88
Abstract

A convention and exhibition center (CEC) offers spaces and services for various events. An effective website is important for a CEC because event site selection involves extensive long-distance information searching and communication. However, despite ample website evaluation studies conducted in...

Author(s)
Tan XiuChang; Law, R.
Publisher
Cognizant Communication Corporation, Putnam Valley, USA
Citation
Event Management, 2021, 25, 5, pp 549-563

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