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Leisure Tourism

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Abstract

Before the mid-twentieth century, cruises were largely the preserve of elites. However by 1970 there was a dramatic shift toward a predominantly middle-class customer base; this change generated a need to revamp menus to satisfy the tastes of a new type of client. The mass-market cruise lines that...

Author(s)
Lallani, S. S.
Publisher
Routledge, Abingdon, UK
Citation
Journal of Tourism History, 2017, 9, 2/3, pp 160-177
Abstract

The cruise industry has faced the greening issue. The present research was designed to explicate cruise travelers' decision formation for choosing an environmentally responsible cruise product rather than a conventional cruise. To achieve the research purpose, we employed a norm activation theory...

Author(s)
Han HeeSup; Yu JongSik; Koo BonHak; Kim WanSoo
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Quality Assurance in Hospitality & Tourism, 2019, 20, 1, pp 89-106
Abstract

In light of increasing global competition amongst international cruise destinations; growing demand for cruise tourism; and the lack of empirical studies on the "real" destination experience, satisfaction, and intentions to return and recommend (i.e., cruise destination loyalty), the current study...

Author(s)
DiPietro, R. B.; Peterson, R.
Publisher
Routledge, Philadelphia, USA
Citation
International Journal of Hospitality & Tourism Administration, 2017, 18, 1, pp 41-60
Abstract

Purpose: This paper aims to provide a better understanding of self-organised cruiser's expenditures, analysing the effect of city interface satisfaction (CIS) on total monetary impact on land (TMIoL) for cruisers travelling without touristic guide and investigating the size of cruise ships, such as ...

Author(s)
Vaio, A. di; Lepore, L.; Varriale, L.
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Culture, Tourism and Hospitality Research, 2018, 12, 4, pp 385-406
Abstract

Anticipation in the cruise sector is nothing new, and passengers are most likely to have to wait for their trips after purchase. Anticipation theory has shown that levels of anticipation will initially be high after purchase then decrease, rising again before the event takes place. Extant research...

Author(s)
Sharples, L.
Publisher
Cognizant Communication Corporation, Putnam Valley, USA
Citation
Tourism in Marine Environments, 2018, 13, 4, pp 243-251
Abstract

Given the importance of the cruise segment in the tourism industry and the limited number of prior studies in the area, this study empirically explores the structure of customer satisfaction with cruise-line services by evaluating the attributes of cruises that are significant to passengers. Using...

Author(s)
Zhang ZiQiong; Ye Qiang; Song HaiYan; Liu Ting
Publisher
Routledge, Abingdon, UK
Citation
Current Issues in Tourism, 2015, 18, 5, pp 450-464
Abstract

Purpose - The aim of this study is to examine cruise destination branding as a new resource for a region to promote an area as a differentiated cruise destination. The authors specifically study how the perceived brand awareness of a destination moderates the relation between cruisers' motivation...

Author(s)
Lemmetyinen, A.; Dimitrovski, D.; Nieminen, L.; Pohjola, T.
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
Tourism Review, 2016, 71, 4, pp 245-286
Abstract

Purpose: This study aims to investigate the factors that drive the tourist customer experience around theming. Theming is considered vital to creating a memorable customer impression. Design/methodology/approach: The cruise industry was chosen as the empirical setting. A total of 328 cruise...

Author(s)
Ǻstrøm, J. K.
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Culture, Tourism and Hospitality Research, 2017, 11, 2, pp 125-141
Abstract

The present study explores specific value dimension(s) that generate one type of value outcome as a result of interactive value formation (IVF) - value no-creation - in a cruise service context. Using netnography, customer-generated content on TripAdvisor was analysed. Five keywords "ok",...

Author(s)
Sthapit, E.
Publisher
Routledge, Abingdon, UK
Citation
Anatolia, 2018, 29, 4, pp 617-619
Abstract

In a market characterized by gigantism and the trend toward the Las Vegas resort concept, our paper seeks to analyze passenger satisfaction when faced with the dilemma of a wider array of facilities and services, but at the cost of a cruise "en masse". A sample of 105 thousand passenger ratings of...

Author(s)
Castillo-Manzano, J. I.; López-Valpuesta, L.
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2018, 75, pp 116-118

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