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Leisure Tourism

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Abstract

Passenger retention is undoubtedly one of the major challenges for cruise lines. Given that little is known about passengers' post-purchase behaviour in the luxury cruise sector, this study addressed this omission by empirically verifying the imperative role of motivations, values, image, desire,...

Author(s)
Han HeeSup; Hyun SungHyup [Hyun, S. H. S. ]
Publisher
Routledge, Abingdon, UK
Citation
Current Issues in Tourism, 2019, 22, 7, pp 786-805
Abstract

The cruise industry has faced the greening issue. The present research was designed to explicate cruise travelers' decision formation for choosing an environmentally responsible cruise product rather than a conventional cruise. To achieve the research purpose, we employed a norm activation theory...

Author(s)
Han HeeSup; Yu JongSik; Koo BonHak; Kim WanSoo
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Quality Assurance in Hospitality & Tourism, 2019, 20, 1, pp 89-106
Abstract

Purpose: This study aims to test the relationships among involvement, perceived price, perceived quality, affective satisfaction, perceived value, attitudinal loyalty and behavioral loyalty in the cruise line industry. In addition, this study attempted to identify whether the differences in these...

Author(s)
Chua BeeLia; Lee SangHyeop; Han HeeSup
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2017, 29, 6, pp 1658-1683
Abstract

With limited research regarding the effect of personal characteristics on the cruise decision-making process, this study attempted to investigate the interrelationships between quality factors (i.e. physical environment quality, interactional quality, and outcome quality), satisfaction, affective...

Author(s)
Chua BeeLia; Lee SangHyeop; Kim HyeonCheol; Han HeeSup
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Journal of Vacation Marketing, 2019, 25, 1, pp 51-70
Abstract

In view of the increased interest in cruise vacations and limited study on cruises, the purpose of this study was to shed light on an understanding of cruise vacationers' evaluations of onboard experiences with cruise lines in North America and their loyalty-formation process. The empirical results ...

Author(s)
Chua BeeLia; Lee SangHyeop; Goh, B.; Han HeeSup
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2015, 44, pp 131-145
Abstract

The purpose of this study tried to identify the significance of the experience economy in the luxury cruise industry. To achieve this purpose, this study suggested that four dimensions of the experience economy including education, entertainment, esthetics, and escapism positively affect brand...

Author(s)
Hwang JinSoo; Han HeeSup
Publisher
Sage Publications Ltd, London, UK
Citation
Tourism and Hospitality Research, 2018, 18, 4, pp 478-491
Abstract

This study proposed and tested a theoretical model in which image congruence, affect, satisfaction, switching costs, and trust have an influence on travellers' decision to repurchase a luxury cruise product by considering the moderating impact of conspicuousness. The model was evaluated using a...

Author(s)
Han HeeSup; Hwang JinSoo; Lee MyongJae
Publisher
Routledge, Abingdon, UK
Citation
Current Issues in Tourism, 2018, 21, 7, pp 821-841
Abstract

Our theoretical framework was designed to explain passengers' decision-making process for environmentally responsible cruise products. Specifically, the goals of this study were to investigate passengers' decision formation by employing the Norm Activation Model (NAM), to extend it by integrating...

Author(s)
Han HeeSup; Hwang JinSoo; Lee MyongJae; Kim JooHyun
Publisher
Elsevier Ltd, Oxford, UK
Citation
Tourism Management, 2019, 70, pp 430-443
Abstract

The purpose of this research was to examine the antecedents and consequences of brand prestige in the luxury cruise industry in order to provide luxury cruise managers with practical strategies for maximizing and utilizing brand prestige. Based on the existing theoretical background, it was...

Author(s)
Hwang JinSoo; Han HeeSup
Publisher
Elsevier Ltd, Oxford, UK
Citation
Tourism Management, 2014, 40, pp 244-259
Abstract

The purpose of this study was to understand the role of other customer perceptions (OCP) in the formation of luxury cruise travelers' social value, brand attachment, and willingness to pay a price premium. Based on a literature review, theoretical causal relationships between study variables were...

Author(s)
Hyun SungHyup [Hyun, S. H. S. ]; Han HeeSup
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Journal of Travel Research, 2015, 54, 1, pp 107-121

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