The last two decades have seen a rapid increase in corporate social responsibility (CSR) research studies in the hospitality sector. However, majority of such studies have focused either on institutional outcomes like financial performance or stakeholders like customers. Correspondingly, building...

Purpose: Drawing on leader-member exchange theory and regulatory focus theory, the purpose of this study is to explore the effects of hotel employees' regulatory foci on their voice behavior and the moderating role of leader-member exchange. Design/methodology/approach: The questionnaire includes...

This study examines the relationship between leadership style (servant and transformational leadership), motivating language and work engagement. A sample of 391 lower and mid-level Bangladeshi hotel employees, selected via simple random sampling, participated in a cross-sectional survey. The...

Purpose: The purpose of this paper is to examine the effect of hotel safety leadership on employee safety behavior during the COVID-19 pandemic, and the mediation role of belief restoration and the moderation role of perceived risk between safety leadership and behavior were also investigated....

Employees' engagement in pro-environmental behaviors (PEBs) is crucial for greening hotels and improving hotel performance. This paper argues that we can explore employees' PEB motivations from a positive externality/spillover perspective because such voluntary behaviors benefit actors other than...

An extensive review of the hospitality literature revealed a limited number of empirical studies on employees' corporate social responsibility (CSR)-induced attributions and their organization-related predictors. This paper aims to examine the relationship between perceived behavioral integrity in...

This paper aims to analyze the relationship between internalization (heterogeneous adoption) of quality standards, human issues and competitive advantage using 407 organizations in six tourism subsectors: hotels and tourism apartments, travel agencies, restaurants, rural accommodation, beaches and...

Workplace creativity is critical to stay ahead in the current competitive hospitality industry. Recent research has suggested that servant leadership fosters creativity. However, there is a lack of research into the mechanisms and situations that make this link possible. This paper examines (1) ...

The present study was executed within the context of the ELoFoS project (Efficient Lowering of Food Waste in the Out-of-Home Sector). The aim of this study was to aggregate new knowledge about food waste in the Out-of-Home Sector and to examine the transferability of reduction measures from the...

Purpose: Currently, the global hotel industry is faced with the challenge of a growing skills gap. Contrary to expectations, the shortage of skilled employees persists despite improved access to training. This implies that the cause of the shortage is not the lack of training, but a general lack of ...