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Abstract

Human resources management (HRM) practices are hotel management tools that contribute to organizational success. The purpose of this study was to evaluate how soft HRM practices in the Thai hotel industry affect job satisfaction and job retention. This study focuses on soft HRM practices, which...

Author(s)
Ashton, A. S.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Human Resources in Hospitality & Tourism, 2018, 17, 2, pp 175-199
Abstract

This research was conducted to find out whether demographics such as age, gender and working within different departments have an influence on the motivational factors of workers in the luxury hospitality industry. Questionnaires were filled out by 39 employees from the luxury five-star XYZ Hotel...

Author(s)
Hekman, A.; Lashley, C.
Publisher
NISC - Routledge, Grahamstown, South Africa
Citation
Research in Hospitality Management, 2018, 7, 2, pp 115-120
Abstract

Recent trends in increasing ethnic diversity in Park Hyatt Hamburg brought up the question on how cultural diversity is linked to employees' motivation. The study focuses on the relationship between cultural diversity and employees' motivation. The research is based on twelve, forty-five-minute,...

Author(s)
Velten, L.; Lashley, C.
Publisher
NISC - Routledge, Grahamstown, South Africa
Citation
Research in Hospitality Management, 2018, 7, 2, pp 105-113
Abstract

Employees in the hospitality industry are under continuous pressure to perform better and to develop and adapt themselves to ever-increasing demands and challenges. The purpose of this research was to identify the relationship between the time an employee has been working for the InterContinental...

Author(s)
Tamminga, I.; Boer, E. de
Publisher
NISC - Routledge, Grahamstown, South Africa
Citation
Research in Hospitality Management, 2018, 7, 2, pp 99-103
Abstract

The restaurant industry uses vast amounts of resources, but only a paucity of research discusses sustainability issues from restaurant management point of views. By applying both institutional theory and theory of planned behavior, this study addresses this gap by asking casual restaurant managers...

Author(s)
Raab, C.; Baloglu, S.; Chen YangSu
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Foodservice Business Research, 2018, 21, 2, pp 154-171
AbstractFull Text

Since human resources play a salient role in enhancing the competitive advantage and organizations' achievement, employee's performance evaluation is considered as a mandatory task in any organization. In this study, data envelopment analysis (DEA) is used to evaluate the employee's performance at...

Author(s)
Golabİ, M.; Izbİrak, G.
Publisher
Eastern Mediterranean University and Washington State University, Famagusta, Cyprus
Citation
Conference proceedings, 7th Advances in Hospitality & Tourism Marketing & Management (AHTMM) Conference, Famagusta, Cyprus, 10-15 July 2017, 2017, pp 147-155
Abstract

Purpose - This study aims to investigate the role of restaurant employees' intrinsic motivations that influenced their knowledge-sharing behaviors and knowledge application behaviors, based on need theory and prior knowledge management research. Design/methodology/approach - A cross-sectional,...

Author(s)
Lee SeonJeong; Kim SoonHo
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2017, 29, 11, pp 2751-2766
Abstract

The aim of the paper is to identify the motivation factors considered to be the most important for tourism enterprises by their employees. Research tasks: 1. To examine the factors influencing motivation; 2. To perform an analysis of the factors promoting and hindering the motivation of employees...

Author(s)
Jurgena, I.; Rimovica, S.
Publisher
Latvia University of Agriculture, Jelgava, Latvia
Citation
"Economic science for rural development". Proceedings of the International Scientific Conference, Jelgava, Latvia, 27 - 28 April 2017, 2017, pp 76-82
Abstract

Research related to the relationships between hotel employees and tourist attractions carries imperative insinuations for exploring the intentions of business tourists in visiting tourist attractions, specifically in a South African context. This study aims to explore the mediating role of tourist...

Author(s)
Nthebe, S. S.; Swart, M. P.
Publisher
AFAHPER-SD, Thohoandou, South Africa
Citation
African Journal for Physical Activity and Health Sciences, 2017, 23, 1 Supplementary, pp 133-145
Abstract

This study examines the basic motivations for becoming a green restaurant, how a green restaurant differs from other restaurants, and the advantages and disadvantages of being a green restaurant. The study offers information to administrators in the process of becoming a green restaurant in the...

Author(s)
Șİmșek, N.; Akdağ, G.
Publisher
Journal of Academic Social Science Studies, Lorient, France
Citation
Journal of Academic Social Science Studies, 2017, No.60, pp 351-368

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