This study focuses on striving for achievement as an important antecedent forming Organization-Based Self-Esteem (OBSE) and the relationship between achievement striving and turnover intention in the hospitality industry. More specifically, employees with higher achievement striving traits show a...

Purpose: Augmenting employees' commitment is of important interest to hospitality managers, particularly in the branded restaurant industry where the workforce is often transient. This paper aims to identify and analyse if levels of personal motivation and flow are drivers of commitment, and if the ...

This study proposes and empirically tests a holistic framework of organizational citizenship behavior (OCB) motivation that uses an altruistic-egoistic continuum. It also tests the structural relationships between altruistic and egoistic motivations and different dimensions of OCB. Analysis of...

Volunteers play an important role in the successful hosting of sports mega-events. Volunteers help reduce operational costs of sports mega-events by reducing labor compensation. Volunteers offer skills and effort without rewards, but recruiting qualified volunteers for sports mega-events without...

Procedural corruption is the intentional use of legal-rational authority based on formal rules for personal gain instead of organizational goals. The present study builds on the Opportunity-Motivation-Justification framework to examine the outcomes of procedural corruption in service organizations...

Human resources management (HRM) practices are hotel management tools that contribute to organizational success. The purpose of this study was to evaluate how soft HRM practices in the Thai hotel industry affect job satisfaction and job retention. This study focuses on soft HRM practices, which...

This research was conducted to find out whether demographics such as age, gender and working within different departments have an influence on the motivational factors of workers in the luxury hospitality industry. Questionnaires were filled out by 39 employees from the luxury five-star XYZ Hotel...

Recent trends in increasing ethnic diversity in Park Hyatt Hamburg brought up the question on how cultural diversity is linked to employees' motivation. The study focuses on the relationship between cultural diversity and employees' motivation. The research is based on twelve, forty-five-minute,...

Employees in the hospitality industry are under continuous pressure to perform better and to develop and adapt themselves to ever-increasing demands and challenges. The purpose of this research was to identify the relationship between the time an employee has been working for the InterContinental...

The restaurant industry uses vast amounts of resources, but only a paucity of research discusses sustainability issues from restaurant management point of views. By applying both institutional theory and theory of planned behavior, this study addresses this gap by asking casual restaurant managers...