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Leisure Tourism

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Abstract

Online reviews have been extensively studied in the hospitality and tourism literature. However, while user-provided photos embedded in online reviews accumulate in large quantities, their informational value has not been well understood likely due to technical challenges. The goal of this study is ...

Author(s)
Ma YuFeng; Xiang Zheng; Du QianZhou; Fan WeiGuo
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2018, 71, pp 120-131
Abstract

The online reviews literature has tended to focus on exploring perspectives such as the recipient's attitude, reviews' message-based factors, reviews' trustworthiness, and hotel sales. But research fails to address the underlying processes of consumer distrust of online hotel reviews. Based on a...

Author(s)
Ahmad, W.; Sun Jin
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2018, 71, pp 77-90
Abstract

This study aimed to analyze the impact of the user-generated content on the management at different categories of Brazilian hotels and to identify the managerial actions taken from these contents. The theoretical reference presented a discussion about the user-generated Content and their influence...

Author(s)
Boaria, F.; Santos, C. A. F. dos
Publisher
Universidade Federal de Minas Gerais, Pampulha, Brazil
Citation
Marketing & Tourism Review, 2018, 3, 3, pp unpaginated
Abstract

The aim of this research was to study the online CSR reporting of selected hotel groups in India for investigating the most commonly performed CSR initiatives. For this study four Hotel Groups were selected after the online review of their corporate websites and also availability of online CSR...

Author(s)
Babasaheb Jogdand; Madhuri Sawant
Publisher
Indian Institute of Tourism & Travel Management, New Delhi, India
Citation
International Journal of Tourism and Travel, 2018, 11, 1/2, pp 8-17
Abstract

The aim of this article is to answer the question of whether social networking sites can be an effective source of data, useful in the context of local tourism planning. The first part of the article contains a presentation of the role of social media in the tourism industry, a synthetic discussion ...

Author(s)
Minkwitz, A.
Publisher
De Gruyter Open, Warsaw, Poland
Citation
Tourism (Warsaw), 2018, 28, 2, pp 49-55
AbstractFull Text

Many researchers have studied from different perspectives the TripAdvisor's Hotel Rankings. But only few have analyzed how it evolves over time. This paper presents one of the first studies on mobility in hotel rankings. We define the concepts of liquid and solid rankings, mobility, as well as...

Author(s)
Ximénez-de-Sandoval, J. L.; Fernández-Morales, A.; Guevara-Plaza, A.
Publisher
Universidad de Murcia, Murcia, Spain
Citation
Cuadernos de Turismo, 2018, 42, pp 561-586, 695-698
AbstractFull Text

European countries do not have the same hotel classification system. Therefore, the criteria and requirements used to assign star ratings to hotels do not concur among the different countries. There have been some criticisms about the way hotel stars are assigned, because the requirements do not...

Author(s)
Martin-Fuentes, E.; Mateu, C.; Fernandez, C.
Publisher
Universidad de Murcia, Murcia, Spain
Citation
Cuadernos de Turismo, 2018, 42, pp 305-316, 639-642
Abstract

Developments in ICT and the massive growth in social media usage have increased the availability of data on travel behaviour. This brings an array of new possibilities to improve destination management through Data-driven decisions. This data, however, needs to be analysed and interpreted in order...

Author(s)
Zee, E. van der; Bertocchi, D.
Publisher
Springer Berlin, Heidelberg, Germany
Citation
Information Technology and Tourism, 2018, 20, 1/4, pp 153-180
Abstract

As an information source, hotel review websites are growing in importance for both guests and service providers. The greater reliance on this type of user-generated content indicates an increasing need for knowledge regarding its quality. In the present study, a comprehensive theory-based...

Author(s)
Tanner, M. B.; Hämmerli, S. J.
Publisher
Routledge, Abingdon, UK
Citation
Anatolia, 2018, 29, 4, pp 518-528
Abstract

Purpose: The purpose of this paper is to introduce a new multiple imputation method that can effectively manage missing values in online review data, thereby allowing the online review analysis to yield valid results by using all available data. Design/methodology/approach: This study develops a...

Author(s)
Kim JeWoo; Im JongHo
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2018, 30, 11, pp 3250-3267

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