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The present paper discuss a critical analysis on classification of hotels modes and accommodations types undertaken by online travel agencies (OTA's) like Tripadvisor and Statistical process to rank user's generated contents (UGC) shared on virtual networks as "reviews" and "notes" are ...

Ramos, M. G.
Universidade de Aveiro, Aveiro, Portugal
Revista Turismo & Desenvolvimento, 2018, No.30, pp 111-124