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In this paper we propose a system that performs the classification of customer reviews of hotels by means of a sentiment analysis. We elaborate on a process to extract a domain specific lexicon of semantically relevant words based on a given corpus (Scharl et al., 2003; Pak & Paroubek, 2010). The...

Gräbner, D.; Zanker, M.; Fliedl, G.; Fuchs, M.
Springer-Verlag Wien, A-1201 Wien, Austria
Information and communication technologies in tourism 2012, Helsingborg, Sweden, January 25-27, 2012, 2012, pp 470