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Abstract

Internet and User-Generated Content has reshaped the way people plan for, buy and consume tourist products, thus putting into question the very role of traditional travel agencies. Using a sample of 1448 Italian tourists, this research finds that significant differences do exist between occasional, ...

Author(s)
Chiappa, G. del
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Journal of Vacation Marketing, 2013, 19, 1, pp 55-66
Abstract

Electronic word of mouth (eWOM) is of recent and considerable importance in tourism, particularly because of the intangible nature of the industry. Users' online reviews are a source of information for other consumers, who take them into account before making a reservation at a lodging property....

Author(s)
Martin-Fuentes, E.; Mateu, C.; Fernandez, C.
Publisher
Cognizant Communication Corporation, Putnam Valley, USA
Citation
Tourism Analysis, 2018, 23, 1, pp 1-15
Abstract

Online reviews have transformed consumer behavior in information searching and sharing. Their growing popularity has enabled new differentiation strategies for lodging operators. More subtly, online review systems have forced hotel managers to compete through the effective use of information...

Author(s)
Lui TszWai; Bartosiak, M.; Piccoli, G.; Sadhya, V.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Tourism Management, 2018, 67, pp 180-190
Abstract

This research focuses on the impact of social media on today's hotel industry. Reference will be centered on TripAdvisor due to its dominant market position within the travel industry market segment. Specifically, this study will examine how: (1) social media technologically connects and interfaces ...

Author(s)
Linnes, C.; Kowalski, P.; Lema, J.; Lam, W.; Agrusa, J.
Publisher
Tuskegee University, Tuskegee, USA
Citation
Consortium Journal of Hospitality and Tourism, 2014, 19, 2, pp 54-73
Abstract

As an emerging research paradigm, big data analytics has been gaining currency in various fields. However, in existing hospitality and tourism literature there is scarcity of discussions on the quality of data which may impact the validity and generalizability of research findings. This study...

Author(s)
Xiang Zheng; Du QianZhou; Ma YuFeng; Fan WeiGuo
Publisher
Springer Berlin, Heidelberg, Germany
Citation
Information Technology and Tourism, 2018, 18, 1/4, pp 43-59
Abstract

The aim of this article is to answer the question of whether social networking sites can be an effective source of data, useful in the context of local tourism planning. The first part of the article contains a presentation of the role of social media in the tourism industry, a synthetic discussion ...

Author(s)
Minkwitz, A.
Publisher
De Gruyter Open, Warsaw, Poland
Citation
Tourism (Warsaw), 2018, 28, 2, pp 49-55
Abstract

This article introduces the concept of the soundalike hotel to the hospitality and tourism disciplines. More specifically, this article explores the legal implications surrounding the Haiyatt and Marvelot hotel brands in China, which sound like the Hyatt and Marriott brands, respectively....

Author(s)
Edwards, J. D. K.; Rosenbaum, M. S.; Cheng MingMing
Publisher
Elsevier Ltd, Oxford, UK
Citation
Tourism Management, 2018, 68, pp 162-167
Abstract

The eight papers in this collection deal with: the meaning of travel; the role of self-reflection in backpackers' personal development; brand extension for hotels; the intention to use tourism applications; the credibility of tourism e-commerce platform online reviews; online customer experience...

Publisher
Tourism College of Beijing Union University, Beijing, China
Citation
Tourism Tribune, 2016, 31, 11, pp 14-31, 55-106, 117-127
Abstract

At present the application of information and communications technologies (ICT) to the marketing of tourism products has been a major change in hotel marketing. In particular, the use of these tools by the users is having a strong effect in decision-making about the choice of tourist destinations...

Author(s)
Hernández Mogollón, J. M.; Herrero Crespo, A.; Martín Gutiérrez, H. S.
Publisher
Universidade de Aveiro, Aveiro, Portugal
Citation
Revista Turismo & Desenvolvimento , 2014, No.21/22 Vol. 2, pp 213-222
Abstract

This special issue investigates the ways in which social media is currently impacting and will likely continue to affect the tourism and hospitality industry. Specific topics addressed by the eight papers include: the trends related to consumer use of social media; hotel responses to online reviews...

Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Worldwide Hospitality and Tourism Themes, 2015, 7, 3, pp 221-319

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