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AbstractFull Text

Many potential consumers consult reviews listed in Online Travel Reviews (OTR) before organizing their travels. For this reason, the management of tourism businesses has been modified by this dynamic. Thus, the items evaluated in the OTR may be considered by hoteliers as competitive criteria....

Author(s)
Lima, S. M.; Viana, F. L. E.
Publisher
Centro de Investigaciones y Estudios Turísticos, Buenos Aires, Argentina
Citation
Estudios y Perspectivas en Turismo, 2017, 26, 3, pp 585-606
Abstract

The relationship between price and postpurchase perceptions is an important topic in tourism and hospitality studies. However, little is known about how this relationship operates in an online context. Using 43,726 online reviews covering 774 star-rated hotels, this study empirically investigated...

Author(s)
Ye Qiang; Li HuiYing; Wang ZhiSheng
Publisher
Sage Publications Ltd, London, UK
Citation
Journal of Hospitality & Tourism Research, 2014, 38, 1, pp 23-39