Cookies on Leisure Tourism

Like most websites we use cookies. This is to ensure that we give you the best experience possible.

 

Continuing to use www.cabi.org  means you agree to our use of cookies. If you would like to, you can learn more about the cookies we use.

Leisure Tourism

Your source for all tourism, leisure and hospitality information

>>> Sign up to receive our Leisure, Hospitality & Tourism e-newsletter, book alerts, and offers <<<

Results per page:

Search results

Abstract

The present study utilized netnography to explore tourists' memorable hotel experiences. Customer-generated content on TripAdvisor was analysed for identifying the components that contribute to tourists' memorable hotel experiences in Helsinki and Rovaniemi, in Finland. Ten keywords "memorable",...

Author(s)
Sthapit, E.
Publisher
Routledge, Abingdon, UK
Citation
Anatolia, 2018, 29, 1, pp 108-128
Abstract

Purpose - The purpose of this study is to identify an appropriate factor structure that may be utilized to effectively measure a hotel's performance relative to service quality in a mid-scale setting. Customer perceptions of service quality in mid-scale hotels have largely been ignored; the focus...

Author(s)
Rauch, D. A.; Collins, M. D.; Nale, R. D.; Barr, P. B.
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
International Journal of Contemporary Hospitality Management, 2015, 27, 1, pp 87-106