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Abstract

This study aims to explore the typology of hotel crime and how it is related to guests' fear of crime based on a cause-and-consequence model. A total of 873 TripAdvisor reviews were content-analyzed to develop a typology of hotel crime. High-class hotels experienced more theft, fraud, and burglary...

Author(s)
Leung, X. Y.; Yang Yang; Dubin, E. A.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2018, 35, 8, pp 1071-1086