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Abstract

This study aimed to analyze the impact of the user-generated content on the management at different categories of Brazilian hotels and to identify the managerial actions taken from these contents. The theoretical reference presented a discussion about the user-generated Content and their influence...

Author(s)
Boaria, F.; Santos, C. A. F. dos
Publisher
Universidade Federal de Minas Gerais, Pampulha, Brazil
Citation
Marketing & Tourism Review, 2018, 3, 3, pp unpaginated
AbstractFull Text

Social media change the way tourists seek and exchange information and determine management changes and implications for tourism businesses, including lodging facilities. Reviews and ratings from guests have affected the reputation of organizations both positively and negatively. The website for ...

Author(s)
Limberger, P. F.; Boaria, F.; Anjos, S. J. G. dos
Publisher
Associação Nacional de Pesquisa e Pós-Graduação em Turisme (ANPTUR), Sao Paulo, Brazil
Citation
Revista Brasileira de Pesquisa em Turismo, 2014, 8, 3, pp 435-455
Abstract

The present paper discuss a critical analysis on classification of hotels modes and accommodations types undertaken by online travel agencies (OTA's) like Tripadvisor and Booking.com. Statistical process to rank user's generated contents (UGC) shared on virtual networks as "reviews" and "notes" are ...

Author(s)
Ramos, M. G.
Publisher
Universidade de Aveiro, Aveiro, Portugal
Citation
Revista Turismo & Desenvolvimento, 2018, No.30, pp 111-124
Abstract

In contemporary times, health is becoming a relevant issue, from the perspective of understanding it from the motto of quality of life and not merely the absence of disease. Consequently, there are businesses that offer treatments for the welfare of the human being, being analyzed in the case of...

Author(s)
Manosso, F. C.; Souza e Silva, D. de; Bizinelli, C.; Gândara, J. M.
Publisher
Instituto Superior de Ciencias Educativas (ISCE), Odivelas, Portugal
Citation
Tourism and Hospitality International Journal, 2016, 6, 2, pp 107-125