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Abstract

The present study is designed to expand the current literature in the effects of User-Generated Content (UGC) on firm performance, specifically to delineate the unique effects of the UGC components on market share results using a dynamic generalized method of moments (GMM) model. A longitudinal...

Author(s)
Duverger, P.
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Journal of Travel Research, 2013, 52, 4, pp 465-478
Abstract

This special issue investigates the ways in which social media is currently impacting and will likely continue to affect the tourism and hospitality industry. Specific topics addressed by the eight papers include: the trends related to consumer use of social media; hotel responses to online reviews...

Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Worldwide Hospitality and Tourism Themes, 2015, 7, 3, pp 221-319