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AbstractFull Text

The aim of this paper is to confront the weight of hotel attributes with the perceived value by the guests of Disneyland Paris partner hotels. In this regard, the weight of attributes/criteria has been calculated by Multi-Criteria Decision Analysis (MCDA) - Analytic Hierarchy Process (AHP) method....

Author(s)
Zaman, M.; Botti, L.; Tan Vo Thanh
Publisher
Sun Yat-sen University and Washington State University, Guangzhou, China
Citation
Conference proceedings, the 6th Advances in Hospitality and Tourism Marketing and Management Conference, Guangzhou, China, 14-17 July 2016, 2016, pp 325-335
Abstract

This study investigates students from Generation Y (Gen Y) perceptions of hotel disintermediation in France and also considers the influence of User Generated Content on travellers' choice of accommodation. A sample of 378 student travellers from France was used to uncover the underlying dimensions ...

Author(s)
Prayag, G.; Chiappa, G. del
Publisher
Routledge, Abingdon, UK
Citation
Anatolia, 2014, 25, 3, pp 417-430
Abstract

The notes and opinions on global platforms of customer reviews (such as Tripadvisor) have become essential marketing tools. The Regional Tourism Observatory of Champagne Ardennes has measured, quantitatively and qualitatively, the online reputation of the hotel establishments of its destinations....

Author(s)
Portet, S.
Publisher
Editions Touristiques Européennes, Paris, France
Citation
Espaces, Tourisme & Loisirs, 2016, No.329, pp 124-129
AbstractFull Text

The aim of this paper is to show how to calculate the weight of criteria that influences the decision making process of potential hotel guests. By taking into consideration the growing importance of electronic word-of-mouth and the popularity of hotel reviews websites, this research note exposes...

Author(s)
Zaman, M.; Botti, L.; Tan Vo Thanh
Publisher
Varna University of Management (ex International University College), Varna, Bulgaria
Citation
European Journal of Tourism Research, 2016, 13, pp 132-138
Abstract

In contemporary times, health is becoming a relevant issue, from the perspective of understanding it from the motto of quality of life and not merely the absence of disease. Consequently, there are businesses that offer treatments for the welfare of the human being, being analyzed in the case of...

Author(s)
Manosso, F. C.; Souza e Silva, D. de; Bizinelli, C.; Gândara, J. M.
Publisher
Instituto Superior de Ciencias Educativas (ISCE), Odivelas, Portugal
Citation
Tourism and Hospitality International Journal, 2016, 6, 2, pp 107-125
Abstract

In this paper, the impact of two service quality metrics (star rating and customer rating) on hotel room sales and prices is investigated. Two of the most popular tourist destinations in the world, Paris and London, are chosen. It is found that a higher customer rating significantly increases the...

Author(s)
Öğüt, H.; Taș, B. K. O.
Publisher
Routledge, Abingdon, UK
Citation
Service Industries Journal, 2012, 32, 2, pp 197-214

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