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Leisure Tourism

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Abstract

In this article, we unveil determinants of guest satisfaction with urban hotel locations and disclose what types of locations are preferred by guests. Using data from 8,185 online reviews of 220 Los Angeles hotels checked in during a 1-year period, we apply a mixed-effect ordered logit model to...

Author(s)
Yang Yang; Mao ZhenXing; Tang JingYin
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Journal of Travel Research, 2018, 57, 2, pp 243-259
Abstract

Social media are playing an increasingly important role as information sources for travelers and online reviews reconstruct the decision-making of purchase. The goal of this study is to investigate the influence extent of online reviews on consumer's hotel reservation intention. Based on the data...

Author(s)
Zhong ZhuLing; Yang Yang; Zhang Mu
Publisher
Asian Network for Scientific Information, Faisalabad, Pakistan
Citation
Journal of Applied Sciences, 2014, 14, 4, pp 341-347
Abstract

Sleep quality heavily shapes the tourism experience because tourists spend a large amount of their travel time sleeping. In this study, we propose a conceptual framework of factors influencing sleep quality in hotels based on personal and hotel characteristics. Personal characteristics include...

Author(s)
Mao ZhenXing; Yang Yang; Wang MingShu
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2018, 74, pp 189-201
Abstract

To better understand hotels' cross-channel pricing mechanisms, this study aims to investigate various factors behind price discounts (as a type of price disparity) from a popular last-minute hotel deal app, HotelTonight, compared to major online travel agency (OTA) websites. Using pricing data...

Author(s)
Yang Yang; Leung, X. Y.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Tourism Management, 2018, 68, pp 198-209
Abstract

This study aims to explore the typology of hotel crime and how it is related to guests' fear of crime based on a cause-and-consequence model. A total of 873 TripAdvisor reviews were content-analyzed to develop a typology of hotel crime. High-class hotels experienced more theft, fraud, and burglary...

Author(s)
Leung, X. Y.; Yang Yang; Dubin, E. A.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2018, 35, 8, pp 1071-1086