Cookies on Leisure Tourism

Like most websites we use cookies. This is to ensure that we give you the best experience possible.

 

Continuing to use www.cabi.org  means you agree to our use of cookies. If you would like to, you can learn more about the cookies we use.

Leisure Tourism

Your source for all tourism, leisure and hospitality information

>>> Sign up to receive our Leisure, Hospitality & Tourism e-newsletter, book alerts, and offers <<<

Results per page:

Search results

Abstract

Purpose: The prevalence of online review websites and the ever-growing difficulty of judging review quality result in the increasing need for consumers to reduce cognitive costs. Thus, the purpose of this study is to find out the determinants of review helpfulness based on a comprehensive...

Author(s)
Liang Sai; Schuckert, M.; Law, R.
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2019, 31, 2, pp 953-977
Abstract

Opinions published online about a given experience are known to influence consumers' decisions. However, such opinions reflect different degrees of engagement which may affect the decisions in different forms. The aim of this study is to analyze the dimensions of online customer engagement and...

Author(s)
Bilro, R. G.; Loureiro, S. M. C.; Guerreiro, J.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Hospitality Marketing & Management, 2019, 28, 2, pp 147-171
Abstract

Online customer reviews are increasingly used by travelers to inform their purchase decisions. However, the vast amount of reviews available nowadays may increase travellers' effort in information processing. In order to facilitate traveller's decisions, social commerce organizations must help...

Author(s)
Filieri, R.; Raguseo, E.; Vitari, C.
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2019, 77, pp 333-341
Abstract

Although the impacts of reviews provided by reviewers with expertise are well documented, the literature lacks empirical research on how such reviews are longitudinally linked to performance indicators and whether management responses to such reviews lead to differential impacts on these...

Author(s)
Xie, K. L.; So KamFung [So, K. F. K. ]
Publisher
Sage Publications Ltd, London, UK
Citation
Journal of Hospitality & Tourism Research, 2018, 42, 8, pp 1187-1209
Abstract

Social Media has transformed the way firms relate to their markets. Hotels all over the world are increasingly using these tools, integrating them into their Customer Relationship Management (CRM) strategies to engage customers in active conversations. The use of Social Networking and Review Sites, ...

Author(s)
Garrido-Moreno, A.; García-Morales, V. J.; Lockett, N.; King, S.
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2018, 75, pp 94-104
Abstract

The primary purpose of this study is to investigate guests' perception of green hotels through a content analysis of online hotel reviews. A total of 7370 comments were collected, and 737 green comments were analyzed based on TripAdvisor's top 10 green hotels. Our results indicate that the majority ...

Author(s)
Yi SungPo; Li Xu; Jai TunMin
Publisher
Sage Publications Ltd, London, UK
Citation
Tourism and Hospitality Research, 2018, 18, 2, pp 191-202
Abstract

This study aimed to analyze the impact of the user-generated content on the management at different categories of Brazilian hotels and to identify the managerial actions taken from these contents. The theoretical reference presented a discussion about the user-generated Content and their influence...

Author(s)
Boaria, F.; Santos, C. A. F. dos
Publisher
Universidade Federal de Minas Gerais, Pampulha, Brazil
Citation
Marketing & Tourism Review, 2018, 3, 3, pp unpaginated
Abstract

The aim of this article is to answer the question of whether social networking sites can be an effective source of data, useful in the context of local tourism planning. The first part of the article contains a presentation of the role of social media in the tourism industry, a synthetic discussion ...

Author(s)
Minkwitz, A.
Publisher
De Gruyter Open, Warsaw, Poland
Citation
Tourism (Warsaw), 2018, 28, 2, pp 49-55
Abstract

Developments in ICT and the massive growth in social media usage have increased the availability of data on travel behaviour. This brings an array of new possibilities to improve destination management through Data-driven decisions. This data, however, needs to be analysed and interpreted in order...

Author(s)
Zee, E. van der; Bertocchi, D.
Publisher
Springer Berlin, Heidelberg, Germany
Citation
Information Technology and Tourism, 2018, 20, 1/4, pp 153-180
Abstract

As an information source, hotel review websites are growing in importance for both guests and service providers. The greater reliance on this type of user-generated content indicates an increasing need for knowledge regarding its quality. In the present study, a comprehensive theory-based...

Author(s)
Tanner, M. B.; Hämmerli, S. J.
Publisher
Routledge, Abingdon, UK
Citation
Anatolia, 2018, 29, 4, pp 518-528

Refine Results

Sort Order
Author
Geographical Location
Item Type
Language
Organisms
Subject Topics