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Leisure Tourism

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Abstract

User-generated review of hotels plays an important role in the e-commerce and big data era. The digital and big data era has created novel sources of information that can be used by scholars for knowledge creation, business intelligence, and bringing meaning into unstructured big data. In addition...

Author(s)
Kuhzady, S.; Ghasemi, V.
Publisher
Cognizant Communication Corporation, Putnam Valley, USA
Citation
Tourism Analysis, 2019, 24, 1, pp 69-79
Abstract

Online reviews have been extensively studied in the hospitality and tourism literature. However, while user-provided photos embedded in online reviews accumulate in large quantities, their informational value has not been well understood likely due to technical challenges. The goal of this study is ...

Author(s)
Ma YuFeng; Xiang Zheng; Du QianZhou; Fan WeiGuo
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2018, 71, pp 120-131
Abstract

As an information source, hotel review websites are growing in importance for both guests and service providers. The greater reliance on this type of user-generated content indicates an increasing need for knowledge regarding its quality. In the present study, a comprehensive theory-based...

Author(s)
Tanner, M. B.; Hämmerli, S. J.
Publisher
Routledge, Abingdon, UK
Citation
Anatolia, 2018, 29, 4, pp 518-528
Abstract

Online consumer reviews have been studied for various research problems in hospitality and tourism. However, existing studies using review data tend to rely on a single data source and data quality is largely anecdotal. This greatly limits the generalizability and contribution of social media...

Author(s)
Xiang Zheng; Du QianZhou; Ma YuFeng; Fan WeiGuo
Publisher
Elsevier Ltd, Oxford, UK
Citation
Tourism Management, 2017, 58, pp 51-65
Abstract

Online user-generated content in various social media websites, such as consumer experiences, user feedback, and product reviews, has increasingly become the primary information source for both consumers and businesses. In this study, we aim to look beyond the quantitative summary and...

Author(s)
Duan WenJing; Yu Yang; Cao Qing; Levy, S.
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Cornell Hospitality Quarterly, 2016, 57, 3, pp 282-296
Abstract

The growing number of tourists in Spain, as well as a greater number of shorter trips a year, has allowed the development of rural, cultural and gastronomic tourism, supplementing the predominant sun and beach destinations. Also, the set of public administrations and private companies (wineries,...

Author(s)
Arroyo Cañada, F. J.; Gil Lafuente, J.
Publisher
Instituto Superior de Ciencias Educativas (ISCE), Odivelas, Portugal
Citation
Tourism and Hospitality International Journal, 2016, 6, 2, pp 27-41
Abstract

The Internet has made searching for hotel room information and making online reservations common practices among hotel guests. Despite constantly changing consumer behavior and widespread application of online hotel information sources, limited studies have been conducted to examine the online...

Author(s)
Sun, S.; Fong HocNang [Fong, H. N. L. ]; Law, R.; Luk, C.
Publisher
Routledge, Abingdon, UK
Citation
Asia Pacific Journal of Tourism Research, 2016, 21, 4, pp 443-456
Abstract

This study aims at profiling Italian consumers based on their views for and against disintermediation along with the extent to which user-generated content (UGC), rather than information provided by high street travel agencies, influences their choices. A web-based survey was carried out and a...

Author(s)
Chiappa, G. del; Alarcón-del-Amo, M. del C.; Lorenzo-Romero, C.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Hospitality Marketing & Management, 2016, 25, 2, pp 197-217
Abstract

Social media are playing an increasingly important role as information sources for travelers and online reviews reconstruct the decision-making of purchase. The goal of this study is to investigate the influence extent of online reviews on consumer's hotel reservation intention. Based on the data...

Author(s)
Zhong ZhuLing; Yang Yang; Zhang Mu
Publisher
Asian Network for Scientific Information, Faisalabad, Pakistan
Citation
Journal of Applied Sciences, 2014, 14, 4, pp 341-347
Abstract

The study discussed here summarizes the internet search preferences and mobile device use of 2,830 recent travelers. With regard to gathering information for a hotel stay, business travelers most often follow their company's recommendation for a hotel, although many of them use search engines or...

Author(s)
Verma, R.; Stock, D.; McCarthy, L.
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Cornell Hospitality Quarterly, 2012, 53, 3, pp 183-186

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