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Leisure Tourism

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Abstract

The six articles included in this special issue cover different facets of current research activities within the field of business intelligence and big data in tourism and hospitality. The papers deal with: different approaches for analysing online customer reviews; cross-domain data analysis in...

Publisher
Springer Berlin, Heidelberg, Germany
Citation
Information Technology and Tourism, 2016, 16, 1, pp 1-148
Abstract

The eight papers in this collection deal with: the meaning of travel; the role of self-reflection in backpackers' personal development; brand extension for hotels; the intention to use tourism applications; the credibility of tourism e-commerce platform online reviews; online customer experience...

Publisher
Tourism College of Beijing Union University, Beijing, China
Citation
Tourism Tribune, 2016, 31, 11, pp 14-31, 55-106, 117-127
Abstract

This special issue investigates the ways in which social media is currently impacting and will likely continue to affect the tourism and hospitality industry. Specific topics addressed by the eight papers include: the trends related to consumer use of social media; hotel responses to online reviews...

Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Worldwide Hospitality and Tourism Themes, 2015, 7, 3, pp 221-319
Abstract

The papers published in this volume are extended versions of selected research papers among the many contributions presented at ENTER2015 eTourism Conference. This collection of five articles provides a selection of the latest research on applications of ICT in travel and tourism. The first three...

Publisher
Springer Berlin, Heidelberg, Germany
Citation
Information Technology and Tourism, 2015, 15, 4, pp 287-410
Abstract

This special issue consists of six articles that address Chinese hotel branding from the perspectives of both the demand side (consumers) and the supply side (hotel companies). The papers address: the brand equity of economy hotels; the perceived brand performance of foreign and domestic luxury...

Author(s)
Huang, Z.; Cai, L. A.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of China Tourism Research, 2014, 10, 1, pp 1-119
Abstract

The issue discuses customer recovery in the hospitality and tourism industry. This issue consists of seven papers. The first paper examines the role of failure mode (SST versus face-to-face encounter), recovery effort, and gender on customers' service recovery perceptions. The second paper...

Author(s)
Weber, K.
Publisher
Taylor & Francis, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2009, 26, 2, pp 120-199
Abstract

This special issue discusses e-business applications in hospitality management. The issue consists of five full papers and one research note. The first paper discusses the role of user-generated contents in tourists' information search and travel behavior. The second paper presents the findings of...

Author(s)
Law, R.
Publisher
Routledge, Taylor and Francis Group, Philadelphia, USA
Citation
Journal of Hospitality Marketing & Management, 2009, 18, 8, pp 741-858