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User-generated review of hotels plays an important role in the e-commerce and big data era. The digital and big data era has created novel sources of information that can be used by scholars for knowledge creation, business intelligence, and bringing meaning into unstructured big data. In addition...

Kuhzady, S.; Ghasemi, V.
Cognizant Communication Corporation, Putnam Valley, USA
Tourism Analysis, 2019, 24, 1, pp 69-79