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Leisure Tourism

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Abstract

Purpose: The prevalence of online review websites and the ever-growing difficulty of judging review quality result in the increasing need for consumers to reduce cognitive costs. Thus, the purpose of this study is to find out the determinants of review helpfulness based on a comprehensive...

Author(s)
Liang Sai; Schuckert, M.; Law, R.
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2019, 31, 2, pp 953-977
Abstract

Purpose: This study aims to adopt a cognitive heuristic approach to investigate the interaction effect of a message source characteristic (reviewer expertise [RE]) and two message structure characteristics (review rating consistency [RC] and review valence [RV]) on the perceived credibility of...

Author(s)
Lo, A. S.; Yao SiYu [Yao, S. Y. S. ]
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2019, 31, 1, pp 41-60
Abstract

Knowledge about where tourists stay during their trips, and at what time of year, is important to destination marketing, management, and planning. However, analysis of the spatial and temporal accommodation patterns of tourists often requires comprehensive data sets, advanced analytical techniques, ...

Author(s)
Ye HaoBin [Ye, H. B. B. ]; Luo JianMing; Vu HuyQuan
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Journal of Destination Marketing & Management, 2018, 9, pp 288-299
Abstract

This article introduces the concept of the soundalike hotel to the hospitality and tourism disciplines. More specifically, this article explores the legal implications surrounding the Haiyatt and Marvelot hotel brands in China, which sound like the Hyatt and Marriott brands, respectively....

Author(s)
Edwards, J. D. K.; Rosenbaum, M. S.; Cheng MingMing
Publisher
Elsevier Ltd, Oxford, UK
Citation
Tourism Management, 2018, 68, pp 162-167
Abstract

Hotel service levels and pricing range are often denoted by the "star" rating system predominant in that country. This rating system depends considerably on travel agencies to disseminate information to consumers to assist them in their hotel selection. Given the popularity of online travel...

Author(s)
Leung, R.; Au, N.; Liu JianWei; Law, R.
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Journal of Vacation Marketing, 2018, 24, 2, pp 103-117
AbstractFull Text

Though the mid-scale hotel business is still in its infancy in China, it has become a new growing competitive market attracting a variety of international hotel brands. Moreover, from the academic perspective, mid-scale hotel business is seldom discussed in the Eastern context. This study attempts...

Author(s)
Yue, M.; Xu, S.
Publisher
Taylor's University, Selangor, Malaysia
Citation
Asia-Pacific Journal of Innovation in Hospitality and Tourism, 2018, 7, 1, pp 71-84
Abstract

The online reviews literature has tended to focus on exploring perspectives such as the recipient's attitude, reviews' message-based factors, reviews' trustworthiness, and hotel sales. But research fails to address the underlying processes of consumer distrust of online hotel reviews. Based on a...

Author(s)
Ahmad, W.; Sun Jin
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2018, 71, pp 77-90
Abstract

This study examines an "evaluation nudge" in which consumers' preferences for tourism products are dependent on whether the online information about alternative products is presented jointly (joint evaluation mode) or separately (separate evaluation mode). Utilizing two studies, relationship...

Author(s)
Tan HuiMin; Lv XingYang; Liu XiaoYan; Gursoy, D.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Tourism Management, 2018, 65, pp 29-40
Abstract

Due to the experiential nature of travel-related products, online reviews have become an increasingly popular information source in travel planning and have a profound effect on consumers' buying decisions, particularly in hotel booking. On the basis of homophily and similarity-attraction theory,...

Author(s)
Chan ChengChu [Chan, C. C. I. ]; Lam, L. W.; Chow, C. W. C.; Fong HocNang [Fong, H. N. L. ]; Law, R.
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2017, 66, pp 54-65
Abstract

Purpose: This study aims to assess international customers' experiences in the leading hotels of the iconic city of Shanghai. Design/methodology/approach: Leximancer, a qualitative analysis software program, was used to examine over 2,000 reviews appraising Shanghai's superior hotels. The reviews...

Author(s)
Wu MaoYing; Pearce, P.; Dong Wang
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2017, 29, 4, pp 1096-1115

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