Cookies on Leisure Tourism

Like most websites we use cookies. This is to ensure that we give you the best experience possible.

 

Continuing to use www.cabi.org  means you agree to our use of cookies. If you would like to, you can learn more about the cookies we use.

Leisure Tourism

Your source for all tourism, leisure and hospitality information

>>> Sign up to receive our Leisure, Hospitality & Tourism e-newsletter, book alerts, and offers <<<

Results per page:

Search results

Abstract

Purpose: The purpose of this study is to explore consumer reviews with robotics based on the five dimensions for evaluating user experiences (i.e. embodiment, emotion, human-oriented perception, feeling of security and co-experience), as derived from research in human-robot interactions (HRI)....

Author(s)
Tung WingSun [Tung, W. S. V. ]; Au, N.
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2018, 30, 7, pp 2680-2697
Abstract

Hotel service levels and pricing range are often denoted by the "star" rating system predominant in that country. This rating system depends considerably on travel agencies to disseminate information to consumers to assist them in their hotel selection. Given the popularity of online travel...

Author(s)
Leung, R.; Au, N.; Liu JianWei; Law, R.
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Journal of Vacation Marketing, 2018, 24, 2, pp 103-117
Abstract

Examining hotel customer feedback is vital for effective service recovery and improvement. The main objective of this study is to analyze online complaints about hotels in Mainland China and to examine the relationship between culture and other factors that affect the intention to complain online....

Author(s)
Au, N.; Buhalis, D.; Law, R.
Publisher
Routledge, Philadelphia, USA
Citation
International Journal of Hospitality & Tourism Administration, 2014, 15, 3, pp 248-274