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Abstract

Today's highly unpredictable and competitive global environment has had profound effects on the travel industry. Higher operational costs and reduced profit margins have caused many Hong Kong travel agencies go out of business altogether, the profit margins of Hong Kong travel agencies are...

Author(s)
Chan SukHa [Chan, S. H. G. ]; Guillet, B. D.
Publisher
Canadian Center of Science and Education, Toronto, Canada
Citation
Journal of Management and Sustainability, 2016, 6, 3, pp 57-67
Abstract

Purpose: The purpose of this research study is to present an overview of hotel revenue management (RM) research articles published in scholarly journals during the 2001-2013 period while offering a direction for future research that focuses on RM in the hotel industry context....

Author(s)
Erdem, M.; Jiang Lan
Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2016, 7, 3, pp 300-312
Abstract

Purpose: The paper aims to profile the theme issue of Worldwide Hospitality and Tourism Themes titled "How is the need for innovation being addressed by the Indian hospitality industry?" with reference to the experiences of the theme editor, contributors from the industry and academia and the theme ...

Author(s)
Sanjeev, G. M.; Teare, R.
Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Worldwide Hospitality and Tourism Themes, 2016, 8, 4, pp 504-510
Abstract

Purpose: This paper aims to summarize and review the key innovations that have taken place in the Indian Hospitality Industry in recent times. Design/methodology/approach: The paper draws on the findings and managerial implications as outlined by the contributors to this theme issue: "How is the...

Author(s)
Sanjeev, G. M.
Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Worldwide Hospitality and Tourism Themes, 2016, 8, 4, pp 496-503
Abstract

Purpose: The purpose of this study is to explore the relationship between the real time requirements of guests and efforts made by hoteliers to optimize revenue and guest service excellence. Design/methodology/approach: Prior studies have demonstrated the impact of room rates on profitability. The...

Author(s)
Thakurta, P. G.
Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Worldwide Hospitality and Tourism Themes, 2016, 8, 4, pp 461-468
Abstract

Purpose: This paper aims to provide an overview of the facts and trends relating to the innovations that are taking place in the Indian hospitality industry. Design/methodology/approach: The paper draws facts and emerging trends from the existing literature and other reports. The paper also serves...

Author(s)
Sanjeev, G. M.; Rumki Bandyopadhyay
Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Worldwide Hospitality and Tourism Themes, 2016, 8, 4, pp 408-415
Abstract

This special issue presents real case studies and examples of innovations in the Indian hospitality industry. The 10 articles cover innovations in the areas of customer service, cost competitiveness, culinary management, revenue management and technology, among others.

Author(s)
Sanjeev, G. M.
Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Worldwide Hospitality and Tourism Themes, 2016, 8, 4, pp 406-510
Abstract

In selecting a hotel room, guests evaluate specific room characteristics. After their stay, these characteristics are used as reference levels in deciding which hotel room to stay in the future. According to prospect theory, the gains (i.e., upgrade or improving) and losses (i.e., downgrade or...

Author(s)
Masiero, L.; Pan Bing; Heo YoonJoung [Heo, Y. J. C. ]
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2016, 56, pp 18-27
Abstract

Recent developments in revenue management at hotels in Berlin have brought a lot of challenges in upholding rate parity, particularly in the wholesale segment. Little research has been done on this topic, especially with regard to the advantages and disadvantages of partners in such agreements....

Author(s)
Rashek, B.; Mihailescu, R.
Publisher
NISC - Routledge, Grahamstown, South Africa
Citation
Research in Hospitality Management, 2016, 6, 2, pp 151-162
Abstract

The concept of revenue management is widely adopted in various industries including the hospitality industry. Yet, its application to the restaurant industry has been limited. Especially culinary restaurants appear to be a somewhat unexplored area of study, thus indicating a gap in the literature...

Author(s)
Rowson, B.; Poppel, W. van; Gehrels, S.
Publisher
NISC - Routledge, Grahamstown, South Africa
Citation
Research in Hospitality Management, 2016, 6, 2, pp 127-134

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