Revenue managers play a vital role in the hotel industry for maximizing revenues. The hotel industry also understands the importance of revenue managers. However, according to hotel revenue professionals, there is still a lack of qualified revenue managers. The purpose of this case study is to...

Revenue management (RM) is vital for a hotel's success. Qualified revenue managers are required to maximize the hotels' profit. Hospitality schools' RM courses are critical for preparing students for these roles. Even though hospitality schools and associations provide RM classes, lack of qualified ...

Despite the important role of the sentiment of customer reviews in the tourist decision-making process, it has received limited attention from the field of tourism demand forecasting. This study aims to examine the sentiment information of customer reviews and explore its potential in enhancing ...

Purpose: Practicing flexible revenue management (RM) at hotels during Covid-19 is essential. The well-performed hotels ponder how to transform the target from revenue to net profits. This paper aims, first, to develop a value stream mapping (VSM) model for a productive RM based on six key drivers:...

Dynamic pricing is at the core of hotel revenue management (RM). Big data technologies have facilitated information processing and enriched dynamic pricing techniques. One of the challenges in the sector relates to price personalization, i.e., how prices can be adjusted at the customer level. Using ...

Increasing competition and adoption of revenue management practices in the hotel industry fuel the need for accurate forecasting to maximize profits and optimize operations. Considering the limitations of relevant research, this study focuses on the daily hotel demand with consideration of...

This study explores the impact of seasonality on hotel firms' financial performance and whether this impact depends on tourism destinations and the variations of the tourism demand distinguished by domestic market and international market. Financial performance is measured by the most...

The paper is a part of a detailed research which is been undertaken to study the effect of duration control on the break-even room revenue. The detailed research of which the paper is a part deals with various revenue management techniques used in star category hotels and check its impact on the ...

This study aims to identify the career paths of general managers (GMs) of five-star hotels in Dubai through 20 face-to-face interviews. GMs see themselves as leaders and role models for their staff. Most participants have spent their careers working in the hospitality industry in operational...

Public scenic spots refer to the scenic areas or parks developed by the government with public resources. Public scenic spots pricing research normally includes the discussions on park admission pricing strategy and user's ticket management policy regarding resource-based recreation scenic spots,...