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Leisure Tourism

Your source for all tourism, leisure and hospitality information

CABI’s case study database - Tourism Cases, is a window into the world of tourism development. To search cases and find out more on how to read online, download PDFs and access teaching notes visit Tourism Cases at:  https://tourism.cabi.org/casestudies/

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AbstractFull Text

Revenue managers play a vital role in the hotel industry for maximizing revenues. The hotel industry also understands the importance of revenue managers. However, according to hotel revenue professionals, there is still a lack of qualified revenue managers. The purpose of this case study is to...

Author(s)
Demirçiftçi, T.
Publisher
Istanbul University Press, Istanbul, Turkey
Citation
Journal of Tourismology, 2022, 8, 1, pp 1-11
Abstract

Revenue management (RM) is vital for a hotel's success. Qualified revenue managers are required to maximize the hotels' profit. Hospitality schools' RM courses are critical for preparing students for these roles. Even though hospitality schools and associations provide RM classes, lack of qualified ...

Author(s)
Demirciftci, T.; Belarmino, A.; Chen ChihChien; Cetin, G.
Publisher
Taylor & Francis, Philadelphia, USA
Citation
Journal of Hospitality & Tourism Education, 2022, 34, 2, pp 78-89
Abstract

Despite the important role of the sentiment of customer reviews in the tourist decision-making process, it has received limited attention from the field of tourism demand forecasting. This study aims to examine the sentiment information of customer reviews and explore its potential in enhancing ...

Author(s)
Wu ChenGuang [Wu, C. G. D.]; Zhong ShiTeng; Qiu, R. T. R.; Wu Ji
Publisher
Sage Publications Ltd, London, UK
Citation
Tourism Economics, 2022, 28, 3, pp 795-816
Abstract

Purpose: Practicing flexible revenue management (RM) at hotels during Covid-19 is essential. The well-performed hotels ponder how to transform the target from revenue to net profits. This paper aims, first, to develop a value stream mapping (VSM) model for a productive RM based on six key drivers:...

Author(s)
Zaki, K.
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2022, 34, 5, pp 1768-1795
Abstract

Dynamic pricing is at the core of hotel revenue management (RM). Big data technologies have facilitated information processing and enriched dynamic pricing techniques. One of the challenges in the sector relates to price personalization, i.e., how prices can be adjusted at the customer level. Using ...

Author(s)
Talón-Ballestero, P.; Nieto-García, M.; González-Serrano, L.
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2022, 102,
Abstract

Increasing competition and adoption of revenue management practices in the hotel industry fuel the need for accurate forecasting to maximize profits and optimize operations. Considering the limitations of relevant research, this study focuses on the daily hotel demand with consideration of...

Author(s)
Huang LiYao; Zheng WeiMin
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2021, 98,
Abstract

This study explores the impact of seasonality on hotel firms' financial performance and whether this impact depends on tourism destinations and the variations of the tourism demand distinguished by domestic market and international market. Financial performance is measured by the most...

Author(s)
Zhang DengJun; Xie JingHua; Sikveland, M.
Publisher
Routledge, Abingdon, UK
Citation
Current Issues in Tourism, 2021, 24, 21, pp 3021-3039
Abstract

The paper is a part of a detailed research which is been undertaken to study the effect of duration control on the break-even room revenue. The detailed research of which the paper is a part deals with various revenue management techniques used in star category hotels and check its impact on the ...

Author(s)
Pratik Satpute; Venkatraman, D. P.
Publisher
Publishing India Group, New Delhi, India
Citation
Atithya: A Journal of Hospitality, 2021, 7, 2, pp 15-27
Abstract

This study aims to identify the career paths of general managers (GMs) of five-star hotels in Dubai through 20 face-to-face interviews. GMs see themselves as leaders and role models for their staff. Most participants have spent their careers working in the hospitality industry in operational...

Author(s)
Ramadan, R. A.; Karanikola, I.
Publisher
NISC - Routledge, Grahamstown, South Africa
Citation
Research in Hospitality Management, 2021, 11, 1, pp 27-36
Abstract

Public scenic spots refer to the scenic areas or parks developed by the government with public resources. Public scenic spots pricing research normally includes the discussions on park admission pricing strategy and user's ticket management policy regarding resource-based recreation scenic spots,...

Author(s)
Zou GuangYong; Liu MingYu; Liu Peng; Yang ZhuXin
Publisher
Tourism College of Beijing Union University, Beijing, China
Citation
Tourism Tribune, 2021, 36, 6, pp 60-73

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