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Abstract

Purpose: This study aims to examine the impact of a mega-sporting event "2014 FIFA World Cup" on hotel pricing strategies and performance. Design/methodology/approach: The present project examines the host regions' response to the 2014 FIFA World Cup which was established by the variance in the...

Author(s)
Barreda, A. A.; Zubieta, S.; Chen Han; Cassilha, M.; Kageyama, Y.
Publisher
Emerald Publishing, Bingley, UK
Citation
Tourism Review, 2017, 72, 2, pp 184-208
Abstract

This study explores RM strategic implementation approaches, addressing the question of whether the RM function should be performed within the hotel property, or should be outsourced to an outside entity such as corporate, regional office or a third party. Using a random sample of 602 US hotels, the ...

Author(s)
Altin, M.; Schwartz, Z.; Uysal, M.
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2017, 67, pp 46-52
Abstract

Many capacity-limited service industries have been reaping the benefits by employing Revenue Management (RM) concepts and techniques. Its application in the hospitality industry has enabled thousands of hotels worldwide to phase out the traditional hotel management models and to develop new...

Author(s)
Rodríguez-Algeciras, A.; Talón-Ballestero, P.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2017, 32, pp 24-34
Abstract

This exploratory research paper investigates the revenue management practices of accommodation establishments in Turkey through a survey of 105 managers. The findings indicate that hoteliers put the emphasis on price discrimination and room availability guarantee and are less likely to consider...

Author(s)
Ivanov, S.; Ayas, C.
Publisher
Elsevier B. V., Amsterdam, Netherlands
Citation
Tourism Management Perspectives, 2017, 22, pp 137-149
Abstract

Few studies have examined overbooking in the restaurant industry. The authors observed the business situation in a restaurant in Hong Kong over 2 years, noted how demand exceeded supply on a regular basis, and analyzed the reservation data. The reservation data were used to estimate the...

Author(s)
Tse, T. S. M.; Poon YiuTung
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Foodservice Business Research, 2017, 20, 2, pp 127-145
Abstract

Purpose - The purpose of this paper is to better understand the future of hotel chains by exploring the evolving expectations of guests, potential innovations, emerging opportunities, and likely future scenarios. Design/methodology/approach - A literature review consisting of current events,...

Author(s)
Richard, B.
Publisher
Emerald Publishing, Bingley, UK
Citation
Journal of Tourism Futures, 2017, 3, 1, pp 56-65
Abstract

Hotels theoretically can charge as many different rates or prices as they want, but if customers view the hotels rate policies as unfair, they are unlikely to patronize the hotel in future as perception of price fairness play an important role in customer satisfaction and their behavior....

Author(s)
Paramita Suklabaidya; Anjana Singh
Publisher
Publishing India Group, New Delhi, India
Citation
International Journal of Hospitality & Tourism Systems, 2017, 10, 1, pp 34-44
Abstract

Is it possible for business customers to effectively adjust their purchasing strategies, as a response to revenue management? We consider daily online best available rates for a panel of 357 hotels in Milan and Rome, up to an advance booking of 29 days. We analyse price trajectories, finding that...

Author(s)
Guizzardi, A.; Pons, F. M. E.; Ranieri, E.
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2017, 64, pp 85-93
Abstract

The consideration of future revenues presents a potential challenge for the hotel manager in pricing the services offered by the establishment. On the one hand, there is an obvious effect of the pricing strategy on current revenues of the hotel. On the other hand, there are long-term effects of the ...

Author(s)
Figueiredo, S.; Santos, G. E. de O.
Publisher
Federal University of Alagoas, Penedo, Brazil
Citation
Revista Iberoamericana de Turismo (RITUR), 2017, 7, 1, pp 101-113
Abstract

Purpose: This paper aims to examine the effects of traditional customer satisfaction (CS) relative magnitude and social media review ratings on hotel performance and to explore which online travel intermediaries' review ratings serve as the most reliable and valid predictor for hotel performance....

Author(s)
Kim WooGon; Park SeoAh
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2017, 29, 2, pp 784-802

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