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Abstract

From a theoretical perspective, it is unclear whether hotels should offer a discount to customers who stay for longer periods, while it is rather clear that customers feel entitled to such length-of-stay (LOS)-based discounts. Accordingly, the major theoretical contribution of this study is to...

Author(s)
Riasi, A.; Schwartz, Z.; Liu Xuan; Li SongZi
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Cornell Hospitality Quarterly, 2017, 58, 4, pp 393-399