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Abstract

Revenue management and sales staffs collaborate substantially in making decisions regarding rate setting, accepting group business, and forecasting. However, according to a survey of 82 sales and revenue management executives at three hotel chains (47 revenue managers and 35 sales executives), ...

Author(s)
Noone, B. M.; Hultberg, T.
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Cornell Hospitality Quarterly, 2011, 52, 4, pp 407-420
AbstractFull Text

Revenue Management has been attracting increasing attention from practitioners and scholars as a viable strategy to improve financial effectiveness of firms. Because of perishability characteristics of its services, tourism industry (e.g. airlines, hotels, restaurants) emerges as a popular user of ...

Author(s)
Cetİn, G.; Bİlgİhan, A.; Demİrcİftcİ, T.
Publisher
Washington State University, Pullman, USA
Citation
The 5th Advances in Hospitality & Tourism Marketing and Management (AHTMM) Conference, Beppu, Japan, 18-21 June 2015, 2015, pp 253-260
Abstract

This research monograph aims at developing an integrative framework of hotel revenue management. It elaborates on the fundamental theoretical concepts in the field of hotel revenue management like the revenue management system, process, metrics, analysis, forecasting, segmentation and profiling,...

Author(s)
Ivanov, S.
Publisher
Zangador Ltd., Varna, Bulgaria
Citation
Hotel revenue management: from theory to practice, 2014, pp 204 pp.
Abstract

This study aims to examine the potential effects of three revenue management pricing strategies (best rate guarantee, rate (dis)parity, and rate frame) on customers' perceived fairness. A 2×2×2 factorial between-subjects experimental design was used. Eight scenario-based surveys were employed to...

Author(s)
Jiang Lan; Erdem, M.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Hospitality Marketing & Management, 2018, 27, 4, pp 424-442
Abstract

Purpose - The objective of this study was to confirm the dimensions of revenue managers' proactive work behavior in the lodging setting and to examine the effect of organizational structure on the degree of proactivity in their work behavior. Design/methodology/approach - The data (n=280) collected ...

Author(s)
Beck, J. A.; Cha, J. M.; Kim, S. H.; Knutson, B.
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
International Journal of Contemporary Hospitality Management, 2014, 26, 8, pp 1364-1379
Abstract

This case study aims to demonstrate how an international hotel network optimized results using a technique called yield management/revenue management and revenue management. It describes the history of the hotel and revenue management, presents the economic environment in the tourist industry and...

Author(s)
Parolin, C. F.
Publisher
Universidade Estadual de Santa Cruz, Ilheus-Bahia, Brazil
Citation
Cultur: Revista de Cultura e Turismo, 2014, 8, 1, pp 119-139
Abstract

From its origin in the airline industry nearly sixty years ago, revenue management has expanded to other hospitality industries, notably lodging and rental cars. More recently, "nontraditional" service industries, such as restaurants, golf courses, and casinos, have begun to adapt and apply revenue ...

Author(s)
Anderson, C. K.; Xie, X. Q.
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Cornell Hospitality Quarterly, 2010, 51, 1, pp 53-67
Abstract

The concepts of customer relationship management (CRM) and revenue management (RevM) have been embraced by managers in the hospitality industry although, in practice, companies may find it difficult to accommodate both fully. This paper examines the compatibility between the two practices and...

Author(s)
Wang Xuan [Wang, X. L. ]
Publisher
Elsevier Ltd, Oxford, UK
Citation
International Journal of Hospitality Management, 2012, 31, 3, pp 864-874
Abstract

Purpose - The purpose of this study is to investigate the implementation of revenue management (RM) pricing practices and managers' perceptions towards this practice in a budget hotel chain and to provide recommendations for improving the adoption of and perception towards this practice....

Author(s)
El-Haddad, R.
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
International Journal of Contemporary Hospitality Management, 2015, 27, 8, pp 1791-1813
Abstract

Purpose - This paper aims to develop overbooking models to determine the optimal number of overbooking for hotels having one and two different types of rooms. Design/methodology/approach - This paper presents mathematical modeling to find the optimal solutions of overbooking for stochastic...

Author(s)
Phumchusri, N.; Maneesophon, P.
Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2014, 5, 3, pp 261-277

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